Sebastian Costello
Williamsburg,VA
Summary
Skilled Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Field Technician
ECS Mid-Atlantic
12.2022 - Current
- Ensured optimal performance of critical systems through routine inspections, adjustments, and repairs as needed.
- Conducted laboratory analysis on collected samples, providing valuable insights into environmental conditions at construction sites.
- Assisted in developing innovative solutions to complex concrete-related challenges on the job site.
- Contributed to safety initiatives by monitoring adherence to proper handling procedures when dealing with potentially hazardous materials like cement dust and chemical additives during tests.
Spray Technician
Virginia Green Lawn Care Service
09.2021 - 10.2022
- Improved spray application techniques by attending industry conferences and workshops, resulting in enhanced work quality.
- Assisted with training new hires on proper spray techniques, contributing to a skilled workforce.
- Delivered exemplary service to all customers, encouraging repeat business, positive feedback and long-term loyalty.
- Ensured safety compliance through strict adherence to company protocols and OSHA regulations.
- Informed customers of expected costs by providing written estimates for services prior to applications.
- Inspected vehicles and equipment and performed minor repair work to maintain optimal functionality and longevity.
- Used proper PPE and safety protocols for personal health and safety of other staff.
Customer Service Savings Specialist
Alorica
01.2021 - 09.2021
- Built and managed relationships with key clients and partners to drive growth.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded proactively and positively to rapid change.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Maintenance/ Shift lead Maintenance
Topgolf
01.2018 - 10.2020
- Ensured safety compliance by conducting regular inspections, enforcing protocols, and providing safety trainings.
- Monitored product quality and communicated necessary improvements to site superintendent.
- Participated in cross-functional teams dedicated to addressing specific challenges facing the facility or organization as a whole.
- Increased energy efficiency by identifying areas of improvement within facility systems such as HVAC or lighting controls, leading to long-term cost savings through reduced utility bills.
- Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
Education
Dental Assistant
Todays Dentist Assisting School
Williamsburg, VA03.2024
Manchester High School
06.2012
Skills
- Conflict Management
- Following safety practices
- Safety Management
- Preventive Maintenance
- Equipment Installation
- System repairs
- Data Collection
- Worksite preparation
- Interpersonal and written communication
- Diagnostics and troubleshooting
- Professional Communication
- Customer Relations
Certification
- Dental Radiation Safety Certification, VCU, March - 2024
- Certified Dental Assistant - March 2024
- CPR/AED Certification - February 2024
Timeline
Field Technician
ECS Mid-Atlantic
12.2022 - Current
Spray Technician
Virginia Green Lawn Care Service
09.2021 - 10.2022
Customer Service Savings Specialist
Alorica
01.2021 - 09.2021
Maintenance/ Shift lead Maintenance
Topgolf
01.2018 - 10.2020
Dental Assistant
Todays Dentist Assisting School
Manchester High School
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