Sebastian Fragachan

• Process customer orders, invoices, sales receipts, and purchase orders using QuickBooks.
• Assist customers in-store and serve as the primary point of contact for key accounts, ensuring excellent customer service and strong client relationships.
• Coordinate communication between customers, delivery drivers, and warehouse personnel to ensure timely order fulfillment and manage special orders from placement through delivery.
• Manage daily register operations and maintain accurate transaction records.
• Oversee welding machine repair orders, tracking progress and coordinating the procurement of required parts.

• Generated new business opportunities and managed relationships with clients ranging from individual customers to large construction companies.
• Built and maintained strong client relationships, supporting customer retention and repeat business growth.
• Delivered exceptional customer service and coordinated delivery logistics to ensure a seamless customer experience.

• Managed inventory control, product labeling, and stock organization to support efficient warehouse operations.

• Monitored inventory levels and product expiration dates, coordinating with suppliers.

• Supervised staff performance and coordinated manufacturing activities to maximize daily productivity and operational efficiency.

• Efficiently fulfill orders by accurately and promptly packaging products according to specifications.
• Collaborate with the manufacturing team to coordinate product packaging activities
• Monitored packaging supplies, coordinating replenishment, and conducting regular stock checks.

• Implemented sales merchandising strategies to promote Formula One products.
• Provided exceptional customer service by warmly greeting and assisting customers, ensuring.
• Managed inventory and replenishing stock to maintain optimal product availability.
• Processed transactions with precision and speed.

• Delivered exceptional customer service, ensuring satisfaction and building positive relationships.
• Efficiently handled cashier responsibilities, processing transactions accurately and efficiently.
• Maintained a well-stocked sales floor through proactive restocking and inventory monitoring.