Knowledgeable Front Desk Supervisor enthusiastic about improving team productivity and maximizing guest satisfaction. Proficient in managing back-end financial and administrative functions. Excel in fast-paced environments with motivational management style and resourceful mindset.
Overview
7
7
years of professional experience
Work History
Front Desk Supervisor
Dimension Hospitality
11.2022 - Current
Enhanced guest satisfaction by efficiently managing front desk operations and addressing customer inquiries promptly.
Streamlined check-in and check-out processes for improved guest experience and reduced waiting times.
Maintained a high level of professionalism, ensuring all staff followed hotel policies and procedures consistently.
Trained new employees on front desk operations, ensuring they were well-prepared for their roles and responsibilities.
Monitored inventory levels of office supplies, placing orders as needed to avoid shortages or delays in daily tasks.
Soccer Referee
Coral Springs Youth Soccer
10.2016 - Current
Enhanced player safety by enforcing soccer rules, maintaining control of games, and addressing misconduct on the field.
Promoted fair play and sportsmanship by consistently applying game rules and officiating with integrity.
Managed conflicts effectively and efficiently by mediating disputes between players, coaches, and spectators when necessary.
Ensured accurate scoring records by diligently tracking goals, assists, penalties, and other statistical data during matches.
Improved match flow by anticipating potential issues, communicating clearly with players and coaches, and establishing authority on the field.