Sebastian Jurjac
Tamarac,FL
Summary
Knowledgeable Front Desk Supervisor enthusiastic about improving team productivity and maximizing guest satisfaction. Proficient in managing back-end financial and administrative functions. Excel in fast-paced environments with motivational management style and resourceful mindset.
Overview
7
7
years of professional experience
Work History
Front Desk Supervisor
Dimension Hospitality
11.2022 - Current
- Enhanced guest satisfaction by efficiently managing front desk operations and addressing customer inquiries promptly.
- Streamlined check-in and check-out processes for improved guest experience and reduced waiting times.
- Maintained a high level of professionalism, ensuring all staff followed hotel policies and procedures consistently.
- Trained new employees on front desk operations, ensuring they were well-prepared for their roles and responsibilities.
- Monitored inventory levels of office supplies, placing orders as needed to avoid shortages or delays in daily tasks.
Soccer Referee
Coral Springs Youth Soccer
10.2016 - Current
- Enhanced player safety by enforcing soccer rules, maintaining control of games, and addressing misconduct on the field.
- Promoted fair play and sportsmanship by consistently applying game rules and officiating with integrity.
- Managed conflicts effectively and efficiently by mediating disputes between players, coaches, and spectators when necessary.
- Ensured accurate scoring records by diligently tracking goals, assists, penalties, and other statistical data during matches.
- Improved match flow by anticipating potential issues, communicating clearly with players and coaches, and establishing authority on the field.
Education
GED -
J.P. Taravella
Coral Springs, FL06.2014
Skills
- Reservations Management
- Rate Changes
- VIP Guest Relations
- Hospitality Services
- Word Processing
- Operations Oversight
- Cash Control
- Team Building and Supervision
- Issue Resolution
- Conflict Management
- Problem-Solving Skills
Timeline
Front Desk Supervisor
Dimension Hospitality
11.2022 - Current
Soccer Referee
Coral Springs Youth Soccer
10.2016 - Current
GED -
J.P. Taravella
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