Sebastian Lopez
Telluride,CO
Summary
customer experiences, I excelled in service prioritization and exceptional customer service at Mountain Lodge and mc hales bar grill. Leveraging skills in menu item recommendation and efficient team coordination, I significantly improved service delivery. My proactive approach and ability to manage customer feedback underscore my commitment to excellence in hospitality
Overview
3
3
years of professional experience
Work History
Server
Mountain Lodge
Mountain Village, CO
05.2024 - Current
- Provided excellent customer service to ensure satisfaction.
- Prepared drinks according to standard recipes.
- Checked food before serving it to customers.
- Took orders from customers accurately and in a timely manner.
- Accurately recorded orders on cash register and point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Presented menus and answered questions regarding items.
Server Assistant
mc hales bar grill
New York, NY
06.2021 - 07.2022
- Ensured that all utensils were sanitized properly before use.
- Responded promptly to requests from servers or other staff members.
- Communicated effectively with other personnel to coordinate tasks efficiently.
- Carried food orders to specific restaurant tables and served guests.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Set up tables and chairs for parties and large groups.
- Maintained up-to-date menu knowledge to accurately answer guest questions.
Education
Arquitecto - Arquitecture
Universidad La Gran Colombia
Bogota Colombia10-2020
Skills
- Menu item recommendation
- Service prioritization
- Exceptional customer service
- Customer feedback management
- Customer service
Languages
English
Professional
Spanish
Full Professional
Timeline
Server
Mountain Lodge
05.2024 - Current
Server Assistant
mc hales bar grill
06.2021 - 07.2022
Arquitecto - Arquitecture
Universidad La Gran Colombia
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