Sebastian Marin
Chicago,IL
Summary
Demonstrated success in account management, sales pipeline development and customer relations. Talented at using personal and online marketing methods. Well-versed in liaising between accounts and services to meet changing customer needs with unique offerings.
Overview
6
6
years of professional experience
Work History
National Account Manager- Logistics & Transportation
Nolan Transportation Group
09.2023 - 04.2024
- Responsible for customer life cycle from initial client acquisition to successful onboarding of new clients
- Utilized Salesforce, Microsoft Office and proprietary CRM to ensure client expectations were met
- Deployed various communication strategies to engage with current book of business and attract new prospects; such as email, social media, and cold calling
- Exceed daily, weekly and quarterly performance metrics
- Graduated from customer training program with enhanced skills: sales, technology, product and contracting.
Substitute Teacher-Education
District U-46
11.2022 - 06.2023
- Facilitated academic plan for classrooms with 25 students and ensured daily teaching goals were met
- Applied learning techniques across multiple subjects to help student understand material
- Proficiency in Spanish allowed me to teach students in a bilingual environment
- Worked with students on developing personal skills: respect, teamwork, and patience with each other
- Adapted to different age groups and academic levels of students.
Business Operations Intern- Manufacturing & Wholesale
Apollo Eyewear
05.2021 - 08.2021
- Utilized web programs such as eBay and Etsy to sell products and advertise Apollo’s merchandise
- Identified consumer trends through Qualitative/Quantitative research analysis (SPSS & Python)
- Proposed different marketing strategies and solutions to maximize sales
- Responsibilities included: invoice management, payroll, customer service, scheduling appointments, and assisting with sales calls
- Led Tradeshow Booth Project: created pricing for all products, handled inventory of trade show items, and collaborated on marketing strategy.
Digital Marketing Intern to Head Broker – Real Estate Industry
Signature Homes Reality
05.2018 - 08.2018
- Responsible for helping promote Signature Homes through advertising campaigns
- Provided ideas on how to generate greater awareness of the company on social media
- Participated in content creation and rollout of a newly developed company website
- Followed up with clients and resolved open questions as instructed by the managing broker
- Applied Qualitative/Quantitative research analysis (SPSS) to help identify trend and competitors
- Utilized Adobe Photoshop to enhance brand and website images of Signature Homes.
Education
Bachelor of Arts - Psychology & Criminology
University of Iowa
Iowa City, IA05.2022
Skills
- Goal-Oriented
- Client Relationship Building
- Account Management
- Logistics Coordination
- Customer Service
- Data-driven decision-making
Accomplishments
Iowa Advantage Scholarship award.
Awards
Advantage Iowa Scholarship Award
Organizations
Sigma Phi Epsilon
Hobbies and Interests
Dog Lover
Languages
Spanish
Native or Bilingual
Timeline
National Account Manager- Logistics & Transportation
Nolan Transportation Group
09.2023 - 04.2024
Substitute Teacher-Education
District U-46
11.2022 - 06.2023
Business Operations Intern- Manufacturing & Wholesale
Apollo Eyewear
05.2021 - 08.2021
Digital Marketing Intern to Head Broker – Real Estate Industry
Signature Homes Reality
05.2018 - 08.2018
Bachelor of Arts - Psychology & Criminology
University of Iowa
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