Sebastian Miquilarena
Los Angeles,CA
Summary
Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
4
4
years of professional experience
Work History
Server
Cinepolis
05.2023 - 08.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Server
Cut! By Cinemark
06.2022 - 01.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
Server
TopGolf
05.2021 - 06.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Explained menu items and suggested appropriate options for food allergy concerns.
Usher
Cinemark
12.2019 - 03.2020
- Greeted customers with smile and provided friendly, knowledgeable service.
- Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
- Directed ticket holders to seats and facility locations.
- Worked with other staff members to facilitate smooth flow of operations.
Education
Bachelor of Arts - Acting
AMDA
Los Angeles, CA06.2026
High School Diploma -
Mckinney North High School
Mckinney, TX05.2021
Skills
- Food and Beverage Pairings
- Time Management
- Special Dietary Requirements
- White Glove Service
- Order Accuracy
- Reading Comprehension
- High-Volume Dining
Languages
Spanish
Native or Bilingual
Timeline
Server
Cinepolis
05.2023 - 08.2023
Server
Cut! By Cinemark
06.2022 - 01.2023
Server
TopGolf
05.2021 - 06.2022
Usher
Cinemark
12.2019 - 03.2020
Bachelor of Arts - Acting
AMDA
High School Diploma -
Mckinney North High School
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