SEBASTIAN PEREZ
San Antonio,Texas
Summary
Dedicated dental assistant with experience in patient care and clinical support. Seeking to continue contributing to excellence in dental care within a professional environment.
Service-oriented Telemarketer with passion for providing excellent customer service. Friendly, personable and always professional under pressure. Known for thriving in fast-paced and busy environments.
Overview
3
3
years of professional experience
Work History
BDC Agent
Red Mccombs Toyota
03.2024 - Current
- Developed rapport with customers through attentive listening and personalized service recommendations.
- Developed sales pipeline and business opportunities through networking, cold calling, and referrals.
- Increased customer satisfaction by promptly addressing inquiries and providing accurate information.
- Reduced appointment cancellations by proactively confirming dates and times with clients.
- Maintained a high level of professionalism while interacting with clients, fostering strong relationships.
- Handled inbound leads via phone and internet and directed to appropriate contact.
Dental Assistant
Dental Republic
09.2021 - Current
- - Prepared patients for treatments and procedures. - Assisted during dental procedures, maintaining a comfortable environment for patients. - Provided clear instructions for post-procedure care. - Maintained and sterilized instruments and treatment areas. - Collaborated with the team to ensure comprehensive and high-quality patient care.
Education
Dental Assistant Course -
01.2019
High school Diploma -
01.2017
Skills
- Patient care
- Dental procedure assistance
- Sterilization and infection control
- Effective communication with patients and team
- Record keeping and administrative tasks
- Teamwork and collaboration
- Organization
- Appointment Setting
- Positive Attitude
- Quick Thinking
- Customer Service
- Problem-Solving
- Multitasking
- Multitasking Abilities
- Excellent Communication
- Active Listening
- Decision-Making
References
Available upon request
Languages
Spanish English
Native or Bilingual
Timeline
BDC Agent
Red Mccombs Toyota
03.2024 - Current
Dental Assistant
Dental Republic
09.2021 - Current
Dental Assistant Course -
High school Diploma -
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