Sebastian Ratliff
Millville,NJ
Summary
Dynamic and dedicated professional with a strong work ethic, honed at Brinker International, Chili's Grill & Bar. Proven ability to deliver exceptional customer service and engage guests effectively. Skilled in cash handling and problem-solving, consistently enhancing dining experiences and fostering repeat business through proactive service and collaboration.
Overview
1
1
year of professional experience
Work History
Server
Brinker Internationl, Chili's Grill & Bar
10.2025 - Current
- Delivered exceptional customer service by anticipating guest needs and providing timely assistance.
- Collaborated with kitchen staff to ensure accurate and efficient order fulfillment.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Processed transactions using point-of-sale system, ensuring accuracy in billing.
- Assisted in training new team members on service protocols and menu offerings.
- Managed multiple tables effectively during peak hours, demonstrating strong multitasking skills.
- Recommended menu items based on guest preferences to increase sales opportunities.
- Resolved guest complaints promptly, contributing to positive dining experiences and repeat customers.
- Went above and beyond outside of my specific role to ensure things ran smoothly
- Consistently have customers seeking out management to inform them of my superb service
Music Performer
Rowan University
10.2024 - 12.2025
- Performed in various theatrical productions, showcasing adaptability to diverse roles and styles.
- Collaborated with directors and peers to develop character interpretations and enhance overall performance quality.
- Assisted in rehearsals, providing feedback to refine delivery and stage presence for optimal audience engagement.
- Engaged with audiences through dynamic performances, fostering a positive atmosphere during events.
- Played at Rowan University basketball games as a pep band
Education
High School Diploma -
Millville Senior Highschool
Millville, NJAssociate of Arts - Music Education
Rowan University
Glassboro, NJSkills
Strong work ethic
Multitasking
Problem solving
Exceptional customer service
Cash handling
Guest engagement
Timeline
Server
Brinker Internationl, Chili's Grill & Bar
10.2025 - Current
Music Performer
Rowan University
10.2024 - 12.2025
High School Diploma -
Millville Senior Highschool
Associate of Arts - Music Education
Rowan University