Summary
Overview
Work History
Education
Skills
Current Job
Old Jobs
Languages
Timeline
Generic

Sebastian Zavala

Chaparral,NM

Summary

Experienced in deployed services, I have gained valuable insights into border patrol operations. Responsible for ensuring detainee well-being by providing essential necessities such as water, food, and clean clothes. Additionally, maintained a safe environment and ensured access to showers. Service-focused food service worker known for dependability and willingness to assist others. Excels in setting up, cleaning, and organizing various spaces. Adept at handling support tasks and directly interacting with customers. People-oriented Team Leader with a successful track record in performance monitoring, task delegation, and team motivation. Expertise in managing daily operations and facilitating clear communication within the team. Collaborative and resourceful approach to identifying needs and delivering innovative solutions.

Also have secret clearance to work in federal government jobs

Overview

4
4
years of professional experience

Work History

Porter

Deployed Services
02.2023 - Current
  • Passing out food and snacks to detainees.
  • Promoted to Zone Supervisor for porters.
  • Followed company uniform, performance, and security policies with every job.
  • Checked expiration dates on food items prior to stocking shelves.
  • I walked the property and grounds, picking up trash and debris to maintain curb appeal.
  • Notified managers of repair needs or additions to building operating systems.
  • Maintained an inventory of necessary supplies.
  • Communicated with coworkers and managers about completed duties.

Team Leader

Paper Piper Pizza
03.2021 - 01.2023
  • Cleaning tables and washing dishes, I also worked in the oven.
  • Promoted to the game room.
  • Ensured compliance with all safety regulations in the workplace.
  • Managed budgeting responsibilities, including forecasting expenses, tracking spending, and preparing reports for upper management.
  • Resolved customer complaints in an effective manner while maintaining a high level of customer service.
  • Maintained daily inventory to facilitate successful material distribution.
  • Making sure every game in the game room is working properly.
  • Making sure every morning before opening that the games are working fine, and that the game room is cleaned up and ready for opening.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
  • Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
  • Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
  • Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.

Busser

Paper Piper Pizza
03.2021 - 01.2023
  • Wiped down and cleaned chairs, booths, and high chairs.
  • Followed all safety regulations while carrying heavy trays or dishes to the kitchen.
  • I took the initiative to help others whenever necessary.
  • Assisted servers with stocking supplies, setting up for service and cleaning duties.
  • Replenished napkins, condiments, silverware and glassware as needed.
  • Oversaw inventory in buffet and reported replacement needs to kitchen management.
  • Greeted customers and answered questions about menu items.
  • Bussed and reset tables in an orderly fashion.
  • Inspected dining room furniture for cleanliness prior to seating guests.
  • Adhered to sanitation guidelines when handling food and beverage items.
  • Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
  • Restocked dining room with plates, glassware and utensils, maintaining adequate workstation supplies.
  • Stocked customer service stations with paper products or beverage preparation items.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Reset and cleaned tables quickly to prepare for new customers.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Trained new staff in bussing and cleaning procedures.

Education

High School Diploma -

Chaparral high school
Chaparral, NM
05-2021

Skills

  • OSHA Regulations
  • Facility Cleaning
  • Customer Service
  • Site Inspections
  • Clean Driving Record
  • Inventory Maintenance
  • Performance Improvement
  • Supply Management
  • Interpersonal Skills
  • Safety and Security
  • Hand Tool Knowledge
  • Safety Awareness
  • Strong Work Ethic
  • Building Supervision
  • Problem-Solving

Current Job

deployed services, porter, pass out food and snack to detainees (immigrants), zone supervisor for porters

Old Jobs

  • Paper piper pizza, 2 years, busser, cleaning tables and washing dishes, oven, first year, 34-28, twice a week, game-room
  • Walmart, one day, got a better job

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Porter

Deployed Services
02.2023 - Current

Team Leader

Paper Piper Pizza
03.2021 - 01.2023

Busser

Paper Piper Pizza
03.2021 - 01.2023

High School Diploma -

Chaparral high school

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Sebastian Zavala