Seble Tsegaye
Alexandria,VA
Summary
Professional Customer Service Representative experienced in delivering high-quality service and boosting team sales. Achieved increased customer satisfaction through integrity, adaptability, and strong interpersonal skills. Focused on embracing new challenges and mastering skills independently.
Overview
16
16
years of professional experience
2
2
years of post-secondary education
Work History
Cosmetic Counter Manager
Charlotte Tilbury,Giorgio Armani&Nars at Nordstrom
Arlington, Virginia
04.2023 - 02.2026
- Managed daily operations at luxury cosmetic counters in high-end retail environment.
- Delivered personalized consultations to customers, enhancing their shopping experience significantly.
- Assisted customers with product selection, application and purchase decisions.
- Trained and mentored beauty advisors on product knowledge and customer engagement techniques.
- Oversaw inventory management and product displays to enhance visual merchandising standards.
- Organized promotional events to increase sales volume.
Assistant Hairstylist
Aquilano Salon
Alexandria, Virginia
02.2021 - 12.2023
Beauty Advisor and Cashier
SEPHORA
Springfield, USA
08.2021 - 02.2023
Sales Lead Keyholder
The Lash Supply
Arlington, Virginia
02.2021 - 05.2022
Branch Supervisor
CVS
Alexandria, USA
09.2020 - 04.2021
Makeup Artist
Yves Saint Laurent Cosmetics - Dubai
Dubai, UAE
01.2015 - 04.2017
Retail Sales/Customer Service Representative
United Arab Emirates
Dubai, UAE
11.2009 - 03.2015
- Ermenegildo Zegna, Hugo Boss, La Martina, Salsa jeans, super dry, Diesel jeans, Armany Exchange, Bloomingdale's, Lafayette Gallery, pandora.
Education
Associate of Arts - Pro Makeup Artist
Axel Makeup Academy
Herndon, VA 06.2022 - 09.2022
Associate of Arts - Cosmetology
Aveda Arts & Science Institute
Arlington, VA 03.2021 - 07.2022
Certificate - Ombré Brow Powder Artist
Desire Brows
06.2022 - 07.2022
Certificate - Eye LashTechnician
Aveda Arts & Science Institute
02.2022 - 02.2022
Associate of Arts - Scott Barnes Master Class
Axel Makeup Academy
Herndon, VA 11.2022 - 11.2022
Degree - Marketing Management
Royal university college
Addis AbabaCertificate - Basic computer
Infonet IT college
Addis AbabaDiploma - Sales supervisor
TVET college
Addis AbabaSkills
- Customer consultations
- Event organization
- Product upselling
- Event planning
- Makeup application techniques
- Sanitation maintenance
- Skin care consultation
- Cosmetics selection assistance
- Adaptability and flexibility
- Organizational skills
Timeline
Cosmetic Counter Manager
Charlotte Tilbury,Giorgio Armani&Nars at Nordstrom
04.2023 - 02.2026
Associate of Arts - Scott Barnes Master Class
Axel Makeup Academy
11.2022 - 11.2022
Associate of Arts - Pro Makeup Artist
Axel Makeup Academy
06.2022 - 09.2022
Certificate - Ombré Brow Powder Artist
Desire Brows
06.2022 - 07.2022
Certificate - Eye LashTechnician
Aveda Arts & Science Institute
02.2022 - 02.2022
Beauty Advisor and Cashier
SEPHORA
08.2021 - 02.2023
Associate of Arts - Cosmetology
Aveda Arts & Science Institute
03.2021 - 07.2022
Assistant Hairstylist
Aquilano Salon
02.2021 - 12.2023
Sales Lead Keyholder
The Lash Supply
02.2021 - 05.2022
Branch Supervisor
CVS
09.2020 - 04.2021
Makeup Artist
Yves Saint Laurent Cosmetics - Dubai
01.2015 - 04.2017
Retail Sales/Customer Service Representative
United Arab Emirates
11.2009 - 03.2015
Degree - Marketing Management
Royal university college
Certificate - Basic computer
Infonet IT college
Diploma - Sales supervisor
TVET college