Sebrina Ginn
Melbourne
Summary
Dedicated server with expertise in customer service, order accuracy, and cash handling. Proven ability to resolve complaints and maintain a clean, organized dining environment.
Overview
31
31
years of professional experience
Work History
Server
Shep's Diner
Melbourne
10.2024 - 05.2026
- Provided exceptional customer service in a fast-paced diner environment.
- Took orders accurately and communicated them to the kitchen staff.
- Maintained cleanliness and organization of dining area throughout shifts.
- Managed cash register transactions and processed payments efficiently.
- Collaborated with kitchen staff to ensure timely food delivery to customers.
- Resolved customer complaints promptly and professionally to ensure satisfaction.
- Followed health and safety guidelines to maintain a safe dining experience.
Server, Hostess, prep cook
Southern Sister's Cafe
Melbourne
02.2022 - 10.2024
- Provided excellent customer service in a fast-paced diner environment.
- Took and processed customer orders accurately and efficiently.
- Delivered food and beverages promptly to ensure customer satisfaction.
- Maintained cleanliness of dining area and service stations regularly.
- Collaborated with kitchen staff to resolve order issues swiftly.
- Assisted in training new servers on menu items and procedures.
- Provided menus to customers and answered questions regarding menu items.
- Managed guest expectations by relaying information regarding hours, wait times, and specials.
- Handled cash payments and reconciled daily transactions accurately.
- Monitored dining area to assess server capacity and estimate wait times.
Head Custodian
Brevard Public Schools
Melbourne
02.2000 - 01.2022
- Supervised custodial staff to ensure cleanliness in school facilities.
- Maintained inventory of cleaning supplies and equipment for efficient operations.
- Implemented safety protocols for handling cleaning chemicals and equipment.
- Conducted regular inspections to identify maintenance needs in the school environment.
- Trained new custodial staff on best practices and safety procedures.
- Coordinated with school administration regarding special events and cleaning schedules.
- Collaborated with maintenance teams to address facility issues promptly.
- Trained new employees in proper use of custodial equipment and techniques.
- Assigned tasks to custodial staff members based on their abilities and expertise.
- Reported any damage or malfunctioning equipment to appropriate departments for repair or replacement.
- Dispensed cleaning materials to custodial staff members according to established procedures.
- Operated industrial cleaning equipment to quickly complete custodial tasks.
- Monitored building access and secured premises by locking and unlocking entrances according to established schedule.
Server
Blueberry Muffin
Indialantic
04.1995 - 01.2000
- Provided exceptional customer service in a fast-paced diner environment.
- Maintained cleanliness and organization of dining area throughout shifts.
- Managed cash register transactions and processed payments efficiently.
- Collaborated with kitchen staff to ensure timely food delivery to customers.
- Provided excellent customer service to ensure satisfaction.
- Followed health and safety guidelines to maintain a safe dining experience.
Education
High School Diploma -
Ft. Pierce Central
Ft. Pierce, FL06-1978
Skills
- Order accuracy
- Customer service
- Payment processing
- Food safety compliance
- Team collaboration
- Time management
- Guest relations
- Effective communication
- Cash handling
- Attention to detail
Timeline
Server
Shep's Diner
10.2024 - 05.2026
Server, Hostess, prep cook
Southern Sister's Cafe
02.2022 - 10.2024
Head Custodian
Brevard Public Schools
02.2000 - 01.2022
Server
Blueberry Muffin
04.1995 - 01.2000
High School Diploma -
Ft. Pierce Central