Seema Lakdawala
San Francisco,CA
Summary
Cheerful Hostess knowledgeable about greeting, seating and guiding guests to tables at busy restaurant. Skilled at scheduling dining reservations and addressing guest requests and complaints. Energetic and punctual individual committed to highest quality of service. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
17
17
years of professional experience
Work History
Hostess
Punjab Grill
Mumbai, Maharashtra
01.2012 - 01.2023
- Helped restaurant staff set up small and large events to coordinate smooth execution.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Monitored dining area to assess server capacity and estimate wait times.
- Communicated with servers about new tables, changes in food availability and customer comments.
Cashier
Burger King
Toronto, Ontario
06.2007 - 01.2009
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
- Developed key customer relationships to increase sales.
- Worked closely with front-end staff to assist customers.
Cook's Assistant
Popeyes Chicken
Toronto, Ontario
11.2006 - 05.2007
- Kept detailed records of food and supply inventory, ordering more or alerting chefs of deficiencies.
- Assisted in prepping ingredients for meals by washing, peeling, and cutting vegetables.
- Took temperature of cooked foods to verify they were cooked thoroughly before serving them.
- Developed variety of menu items to cater to customers with food allergies and diet restrictions.
Front Desk Receptionist
Sangeeta tourism services pvt Ltd
Mumbai, Maharashtra
11.2005 - 12.2006
- Greeted customers, answered general questions and directed to appropriate locations.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
- Responded to inquiries and room requests made online, by phone and via email.
- Coordinated pick-up and delivery of express mail services.
- Completed basic bookkeeping and document filing.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Greeted visitors entering establishment to determine nature and purpose of visit.
Education
Business Administration
St Mary High School And Junior College
Mumbai04-2005
Skills
- Reservations Management
- Guest Engagement
- Server Support
- Event Planning
- Food Running
Timeline
Hostess
Punjab Grill
01.2012 - 01.2023
Cashier
Burger King
06.2007 - 01.2009
Cook's Assistant
Popeyes Chicken
11.2006 - 05.2007
Front Desk Receptionist
Sangeeta tourism services pvt Ltd
11.2005 - 12.2006
Business Administration
St Mary High School And Junior College
Similar Profiles
Ramandeep KaurRamandeep Kaur
Chef De Partie at Punjab GrillChef De Partie at Punjab Grill
Nirav PanchalNirav Panchal
Restaurant Team Member at Punjab GrillRestaurant Team Member at Punjab Grill
Huzefa KhanHuzefa Khan
Restaurant Waiter at Street Food By Punjab GrillRestaurant Waiter at Street Food By Punjab Grill