Summary
Overview
Work History
Education
Skills
Timeline
Generic

Segen Mehari

Shakopee,Minnesota

Summary

Dynamic customer service professional with a proven track record at Target, excelling in cash handling and fostering customer loyalty. Recognized for enhancing customer relations through effective communication and problem-solving skills, resulting in positive feedback. Committed to maintaining high standards of service and cleanliness while collaborating effectively with team members.

Overview

8
8
years of professional experience

Work History

Cashier

Target
08.2019 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Theater Associate

Marcus Theaters
05.2017 - 08.2019
  • Increased concession revenue through strategic merchandising efforts that promoted up-selling opportunities during intermission periods.
  • Managed inventory and maintained organization
  • Efficiently managed ticket sales using various software systems while minimizing wait times for patrons at the box office or online purchases.
  • Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
  • Stocked and organized concession supplies to provide customers with food and beverage options.
  • Checked IDs for age-restricted shows in compliance with regulations.

Education

High School Diploma -

Shakopee Senior High School
Shakopee, MN
06-2019

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Team collaboration
  • Money handling
  • Cash register operation
  • Customer relations
  • Written and verbal communication

Timeline

Cashier

Target
08.2019 - Current

Theater Associate

Marcus Theaters
05.2017 - 08.2019

High School Diploma -

Shakopee Senior High School

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