SEIANA MAE ANN NEDLIC
Killeen
Summary
Outgoing and personable with knack for creating welcoming atmosphere, ensuring guests have memorable experience. Possesses solid understanding of mixology and beverage service, with strong multitasking and customer service skills. Committed to delivering exceptional service that enhances guest satisfaction and event success.
Overview
3
3
years of professional experience
Work History
Banquet Bartender
Courtyard by Marriott
2026.06 - Current
- Prepared and served a variety of beverages for large-scale events, ensuring guest satisfaction.
- Managed bar inventory, restocking supplies to maintain optimal service levels during peak hours.
- Collaborated with event coordinators to create customized beverage menus for diverse client preferences.
- Trained new bartenders on cocktail preparation techniques and customer service standards.
Front Desk Agent
Courtyard by Marriott
2026.02 - 2026.07
- Managed guest check-ins and check-outs efficiently, ensuring a seamless arrival experience.
- Provided exceptional customer service by addressing inquiries and resolving complaints promptly.
- Coordinated room assignments and maintained accurate guest records using hotel management software.
- Assisted in training new front desk staff, fostering a collaborative team environment.
Retail Worker
Goody's
2024.08 - 2024.10
- Assisted customers in locating products and provided recommendations to enhance shopping experience.
- Operated cash register, processed transactions efficiently, and handled customer inquiries effectively.
- Maintained store presentation by organizing merchandise displays and ensuring cleanliness throughout sales floor.
- Collaborated with team members to manage inventory levels and restock shelves as needed.
Social Media and Marketing Intern
Mount St Mary’s Athletics and Student Diversity Club
2023.08 - 2024.05
- Partnered with Mount Saint Mary’s University Athletic Department and Diversity Club
- Delivering authentic content promoting sporting events, with videos recognized and reshared by the official NCAA social media platforms.
Education
Bachelor of Arts - Communications
MOUNT ST MARY’S UNIVERSITY
Emmitsburg, MD01.2024
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Okkodo High School
Yigo, Guam01.2020
Skills
- Customer service
- Efficient multitasking
- Setting up tables
- Preparing for events
Timeline
Banquet Bartender
Courtyard by Marriott
2026.06 - Current
Front Desk Agent
Courtyard by Marriott
2026.02 - 2026.07
Retail Worker
Goody's
2024.08 - 2024.10
Social Media and Marketing Intern
Mount St Mary’s Athletics and Student Diversity Club
2023.08 - 2024.05
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Okkodo High School
Bachelor of Arts - Communications
MOUNT ST MARY’S UNIVERSITY