SEIDA DAVIS
Easthampton,MA
Summary
Versatile professional with a strong foundation in retail, customer service, and delivery logistics. Proven ability to support customers effectively in demanding environments while ensuring precision and positivity. Proficient in managing transactions, supervising inventory, and facilitating timely deliveries. Rapidly acquires new skills and processes, focused on achieving outstanding service outcomes.
Overview
16
16
years of professional experience
Work History
Food Delivery Driver
Antonio's Pizza & Wings
Easthampton, MA
08.2024 - Current
- Delivered food orders promptly to enhance customer satisfaction.
- Maintained cleanliness of vehicle interior and exterior.
- Reported delays due to breakdowns, weather or traffic conditions or other emergencies.
- Communicated effectively with customers to confirm order details and preferences.
- Provided excellent customer service throughout the delivery process.
- Utilized GPS navigation systems to find most efficient routes for deliveries.
Sales Associate
Home Depot
Macon, GA
01.2021 - 05.2024
- Assisted customers in locating products and checked system for merchandise availability at other locations.
- Created positive first impressions to welcome new and returning customers.
- Engaged with customers to build rapport and foster lasting relationships.
- Answered inquiries regarding sizing, accessories, and care instructions for products.
- Trained new sales associates on product knowledge, selling techniques, and company procedures.
- Utilized loss prevention training to identify risks and minimize store theft.
Cashier
Gas And Go Convenience Store
Fort Valley, GA
04.2017 - 06.2020
- Processed cash, check, and credit card transactions with high accuracy levels.
- Checked identification for age verification during alcohol and tobacco sales.
- Collaborated with shift manager to resolve customer concerns effectively.
- Replenished merchandise and organized displays for optimal presentation.
- Adapted to flexible schedules and extra shifts to support business demands.
Retail Associate
Gamestop
Philadelphia, PA
07.2009 - 10.2016
- Greeted customers and assisted in locating merchandise while suggesting appropriate options.
- Organized merchandise racks and displays to enhance visual appeal and accessibility.
- Maintained cleanliness of sales floor, ensuring merchandise was straightened and faced.
- Facilitated customer purchases by guiding item location and enrolling customers in reward programs.
- Processed transactions by checking pricing, scanning items, applying discounts, and printing receipts.
- Managed returns by refunding payments, processing exchanges, and offering store credit for satisfaction.
Education
High School Diploma -
Germantown High School
Philadelphia, PA06.2011
Skills
- Customer Service
- Loss prevention
- Multitasking
- Merchandising
- Inventory Management
Timeline
Food Delivery Driver
Antonio's Pizza & Wings
08.2024 - Current
Sales Associate
Home Depot
01.2021 - 05.2024
Cashier
Gas And Go Convenience Store
04.2017 - 06.2020
Retail Associate
Gamestop
07.2009 - 10.2016
High School Diploma -
Germantown High School
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