Seila Pula - Medical Assistant - Pomona Urgent Care

Summary

Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.

Overview

1

Certification

4

years of professional experience

Work History

Medical Assistant

Pomona Urgent Care

Pomona, CA

12.2022 - Current

Verifying insurance eligibility, processing copayments, and ensuring compliance with HIPAA and clinical protocols.
Coordinating laboratory orders and results while maintaining accurate records and follow-up documentation.
Assisting healthcare providers during examinations, enhancing patient care and efficiency.
Training new staff on office protocols and best practices, fostering a collaborative work environment.
Building strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Facilitating seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Assisting physicians with minor procedures including preparing exam rooms and sterilizing instruments.
Performing phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Coordinating patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Contributing to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Managing electronic health records utilizing EMR systems to maintain data accuracy and confidentiality.

Education

Medical Assistant Certification -

Northwest College

Pomona, CA

12.2022

High School Diploma - undefined

El Toro High School

Lake Forest, CA

06.2018

Skills

Clinical Support: EMR systems, Patient intake, Vital signs, Phlebotomy, Injections, Laboratory orders/ specimen collection

Administrative & Technical: Medical documentation, Insurance verification, Customer service, HIPAA compliance, Medical terminology knowledge, Tech-savvy