Summary
Overview
Work History
Education
Skills
Timeline
Manager
Seira  Weber

Seira Weber

Keokuk ,IA

Summary

Dynamic leader with a proven track record at Super 8 Hotel, adept in operations management and team leadership. Excelled in enhancing customer satisfaction and building high-performing teams. Skilled in strategic planning and complex problem-solving, achieving significant improvements in service delivery and financial performance. Expertise in staff training underscores a commitment to continuous learning and development. Customer-oriented General Manager with 7 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.

Overview

7
7
years of professional experience

Work History

Manager

Super 8 Hotel
08.2013 - 03.2020
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
  • Established team priorities, maintained schedules and monitored performance.

Store Team Leader

Murphy's USA
06.2013 - 06.2014
  • Collaborated with other Store Team Leaders to share best practices and improve overall store performance.
  • Adapted quickly to changing business conditions by adjusting staffing levels or altering operational priorities as needed to maintain productivity levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Trained new employees on store operations, customer service skills, and product knowledge.


Education

Bachelor of Arts - Criminal Justice, Psychology, Sociology

Western Illinois University
Macomb, IL
05-2025

Associate of Arts - Criminal Justice, Psychology, Sociology

Southeastern Community College
Keokuk, IA
05-2022

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Staff Training and Development
  • Staff Management
  • Strategic Planning
  • Operations Management
  • Project Management
  • Sales Techniques
  • Schedule Preparation
  • Marketing

Timeline

Manager

Super 8 Hotel
08.2013 - 03.2020

Store Team Leader

Murphy's USA
06.2013 - 06.2014

Bachelor of Arts - Criminal Justice, Psychology, Sociology

Western Illinois University

Associate of Arts - Criminal Justice, Psychology, Sociology

Southeastern Community College
Seira Weber