Sekylah Holder
Ft. Pierce
Summary
Detail-oriented professional with strong customer service and communication skills. Experienced in conflict resolution and schedule coordination, ready to enhance operational efficiency. Eager to explore new challenges and opportunities, seeking to gain valuable experience and expand career knowledge through learning and training.
Overview
8
8
years of professional experience
Work History
Secretary Coordinator
smart dry
Port st. Lucie
12.2024 - Current
- Coordinated scheduling for meetings and appointments across departments.
- Handled confidential information with discretion and attention to detail consistently.
- Organized and maintained filing systems, both electronic and paper-based.
- Managed incoming emails, phone calls, and other correspondence in a timely manner.
- Completed data entry tasks such as updating client records or entering financial transactions into accounting software.
Assistant Store Manager
midway arcade
Ft. Pierce
01.2021 - 06.2023
- Sorted and organized incoming cash and currency for accuracy.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Prepared staff work schedules and assigned team members to specific duties.
- Assisted customers with game instructions and troubleshooting technical issues.
- Handled customer requests and complaints quickly to improve overall service.
- Balanced daily receipts with cashier bank at end of shift.
- Verified identification of customers to confirm they met the legal gambling age.
Food Server
Cowboys Bbq & Steak Co.
Ft. Pierce
01.2018 - 07.2020
- Provided excellent customer service in a fast-paced dining environment.
- Trained new servers on restaurant procedures and service standards.
- Informed customers of daily specials and menu changes.
- Brought food and beverages to the table in a timely manner.
- Communicated effectively with kitchen staff regarding order details, special requests, allergies.
- Reset tables between guests, refilled condiments and wiped down surfaces.
Education
High School Diploma -
St James Academy
Ft. Pierce, FL04-2019
Skills
- schedule coordination
- data entry
- attention to detail
- customer service
- cash handling
- effective communication
- conflict resolution
- Multitask management
- Empathy
Timeline
Secretary Coordinator
smart dry
12.2024 - Current
Assistant Store Manager
midway arcade
01.2021 - 06.2023
Food Server
Cowboys Bbq & Steak Co.
01.2018 - 07.2020
High School Diploma -
St James Academy