Sela Swan
Alpine
Summary
Dynamic and dedicated professional with extensive experience at Harmons Grocery Store, excelling in customer service and cash handling. Proven ability to enhance customer satisfaction and streamline operations, while training new staff and implementing efficient procedures. Recognized for reliability and a strong work ethic, consistently delivering exceptional service in fast-paced environments. I am moving to Salem in August to attend Willamette University and am looking for a job to help pay for my schooling.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
Harmons Grocery Store
08.2024 - Current
- Processed customer transactions efficiently using POS systems.
- Maintained accurate cash register and balanced drawers at end of shifts.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Trained new staff on cashier procedures and customer service protocols.
- Implemented improved checkout procedures to reduce wait times for customers.
- Collaborated with team members to maintain a clean and organized workspace.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
Catering Worker
Clarion Gardens
02.2021 - 08.2024
- Assisted in food preparation and presentation for various catering events.
- Supported team members in setting up and breaking down event spaces efficiently.
- Maintained cleanliness and organization of kitchen and serving areas throughout events.
- Collaborated with team to ensure timely service delivery during high-pressure situations.
- Learned and adhered to food safety regulations while handling food items.
- Engaged with guests to provide excellent customer service during catering functions.
- Adapted quickly to changing circumstances and diverse client needs during events.
- Assisted in training new team members, fostering a collaborative working environment for enhanced productivity.
- Increased repeat business through exceptional customer service and attention to detail during events.
- Demonstrated flexibility by adapting quickly to last-minute changes or requests from clients during catered events.
Education
American Fork High School
American Fork05-2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Time management skills
- Customer service excellence
- Money handling
- Reliability and punctuality
- Cash register operation
- Written and verbal communication
Certification
Valid Food Handlers Permit
Timeline
Cashier
Harmons Grocery Store
08.2024 - Current
Catering Worker
Clarion Gardens
02.2021 - 08.2024
American Fork High School
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