Developed strong customer service and administrative skills in a fast-paced, client-focused environment. Excels in communication, organization, and managing multiple tasks simultaneously. Seeking to add additional employment where these skills can be effectively utilized and further developed.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Betz Chiropractic & Wellness
Rockport, ME
02.2025 - Current
Managed patient scheduling and appointment reminders to enhance office efficiency.
Provided exceptional customer service, addressing inquiries and resolving concerns promptly.
Maintained accurate patient records using practice management software for streamlined operations.
Assisted in billing processes, ensuring accuracy and compliance with insurance protocols.
Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process.
Maintained an organized and clean front office area to create a professional and welcoming environment for visitors and employees.
Scheduled, coordinated, and confirmed appointments and meetings.
Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Developed strong working relationships with team members, fostering a positive work environment.
Babysitter
Various Families in the Community
Rockland
01.2023 - Current
Supported lead counselors in maintaining a safe and engaging environment for participants.
Implemented creative solutions to enhance camper participation and enjoyment during activities.
Managed group dynamics effectively, promoting teamwork and positive interactions among campers.
Supervised children during playtime, ensuring safety and engagement.
Communicated effectively with parents regarding children's progress and needs.
Maintained organized schedules for daily routines, including meals and naps.
Volunteer
West Rockport Baptist Church
Rockport, ME
07.2023 - 12.2025
Assisted in organizing community outreach events to promote church initiatives.
Assisted with special events and programs.
Supported engaging, fun, and smooth-running events by helping with organization and planning.
Communicated with staff members to stay informed about volunteer opportunities and events.