SELCEN LOMBARDI
East Stroudsburg,PA
Summary
Organized and successful Manager with 10+ years of experience offering unique, personalized experiences. Thrives on providing professional customer experience, increasing profits with carefully implemented strategies and exceeding client expectations. Responsible for the overall daily operations of an office environment that includes staff development, payroll, scheduling, quickbooks certified, budget planning and management.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Store Manager
Seneca Distributions LLC
11.2022 - Current
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Trained new employees on proper protocols and customer service standards.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Interacted well with customers to build connections and nurture relationships.
- Rotated merchandise and displays to feature new products and promotions.
- Reported issues to higher management with great detail.
Foreign Language Speaker Role Player
Seventh Dimension, LLC
08.2022 - Current
- Improvising scenarios to train Air force students in Turkish.
- Interpreted scripts to create believable characters.
- Applied techniques, using sense memory, character analysis and script analysis to bring characters to life.
Producer
3 Films Entertainment
01.2014 - 01.2021
- Role Playing in Turkish for the Air Force Students at McGuire Air Force
- Base, Films Production – Remote
- In charge of making, leading, and developing movie productions.
General Manager
Huddle House
01.2017 - 01.2020
- The daily operations of the restaurant, including the selection, development and performance management of employees
- In addition, they oversee the safety and sanitation, quality of food preparation and ensure that guests are satisfied with their dining experience
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives
- Developed effective business plans to align strategic decisions with long-term objectives.
General Manager
The Kebabci
06.2017 - 11.2017
- Reported issues to higher management with great detail.
- Developed and implemented strategies to increase sales and profitability.
- Interacted well with customers to build connections and nurture relationships.
- Formulated policies and procedures to streamline operations.
- Trained and guided team members to maintain high productivity and performance metrics.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Trained new employees on proper protocols and customer service standards.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Project Manager
Kuter Group
01.2011 - 01.2012
- Planning, overseeing the projects to ensure they are in a timely fashion and within budget
- Fostered relationships with vendors to promote positive working relationships
- Headed project teams specializing in design and launch activities
- Drove team success through shared vision and recognition of quality performance
- Oversaw high profile projects for by planning, designing, and scheduling phases.
Education
Bachelors Degree - Physical Education
Ankara University
2010
Skills
- Creativity, Leadership, Teamwork
- Customer service
- Working under pressure
- Critical Thinking
- Decision Making
- Problem Solving
- Conflict Resolution
- Certificates
- New York Film Academy Producing
- For
- Film and TV / 2013 Certificate
- Office and staff streamlining
- Strategic planning and analysis
- Guest experiences
- Guest accommodations
- Interpersonal communications
- Outstanding communication skills
- Talented leader
- Quality assurance
- Staff supervision
- Training and Development
- Flexible and Adaptable
- Cash Handling
- Environmental Impact Management
- Shelf Organizing
- Vendor Management
- Records Organization and Management
- Loss Prevention Procedures
- Disciplinary Enforcement
- Verbal and Written Communication
- Financial Operations Management
- Maximizing Profitability
- Strategize Business Plans
- Payroll Administration and Timekeeping
- Manage Operations
- Budget Controls
- MS Office Proficiency
- Work Planning and Prioritization
- Opening and Closing Procedures
- Customer Relations
- Leadership
- Budget Development
Certification
Quickbooks Certification
Languages
Turkish
Native or Bilingual
Timeline
Store Manager
Seneca Distributions LLC
11.2022 - Current
Foreign Language Speaker Role Player
Seventh Dimension, LLC
08.2022 - Current
General Manager
The Kebabci
06.2017 - 11.2017
General Manager
Huddle House
01.2017 - 01.2020
Producer
3 Films Entertainment
01.2014 - 01.2021
Project Manager
Kuter Group
01.2011 - 01.2012
Bachelors Degree - Physical Education
Ankara University
Quickbooks Certification
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