Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Selena Aylon-Fuentes

Oklahoma City

Summary

Dedicated operations associate with expertise in customer service and relationship building. Proven ability to mentor team members, execute quality control checks, and enhance service delivery.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Operations Associate

DoorDash
Oklahoma City, OK
08.2024 - 03.2025
  • Mentored new team members on best practices for order fulfillment and customer service standards.
  • Executed quality control checks to maintain high standards in service delivery across all operations.
  • Selected and packed products according to client specifications for timely delivery.
  • Operated handheld scanners to accurately track inventory movement and order fulfillment.

Beauty Advisor

Ulta
Oklahoma City, OK
10.2023 - 03.2024
  • Provided personalized beauty consultations to enhance customer satisfaction and product selection.
  • Educated clients on skincare routines and makeup application techniques, fostering product knowledge.
  • Assisted in visual merchandising to create appealing displays, increasing foot traffic and sales engagement.
  • Maintained inventory accuracy through regular stock checks and organized product replenishment processes.

Head Cashier

The Home Depot Inc
Oklahoma City, OK
01.2020 - 09.2022
  • Supervised daily cash operations, ensuring accurate transactions and adherence to company policies.
  • Trained and mentored new cashiers on checkout procedures and customer service best practices.
  • Resolved customer inquiries and complaints efficiently, enhancing overall shopping experience.
  • Maintained up-to-date knowledge of promotions, sales, and store policies to assist customers effectively.

Education

High School Diploma -

Astec Charter High School
Oklahoma City, OK

Skills

  • Customer service
  • Deadline management
  • Verbal and written communication
  • Interpersonal and written communication
  • Relationship building

Certification

  • Operations Associate of the Month, The Home Depot - April 2026

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Operations Associate

DoorDash
08.2024 - 03.2025

Beauty Advisor

Ulta
10.2023 - 03.2024

Head Cashier

The Home Depot Inc
01.2020 - 09.2022

High School Diploma -

Astec Charter High School