Selena Floriano Lopez
Sarasota,FL
Summary
Motivated with a strong background in customer service, scheduling, and office support. Skilled in handling high volumes of calls, and maintaining organized documentation, with experience in creating a welcoming environment for customers. Seeking a medical office receptionist role to use my multitasking abilities, attention to detail, and commitment to exceptional service to support patients and the healthcare team.
Overview
8
8
years of professional experience
Work History
Server
Ortygia
Bradenton, FL
07.2019 - Current
- Interacted professionally and helped customers feel welcome.
- Answered phones, scheduled reservations, and offered detailed information efficiently.
- Focused on accuracy when handling information and requests.
- Quick to adjust to changing needs and different personalities.
- Collaborated effectively with team members to maintain a smooth and efficient work environment.
- Remained calm under pressure and effectively resolved issues in challenging situations.
- Collaborated with management to assist with office duties, update the menu, and manage online marketing.
- Organized and managed wine tasting events, ensuring smooth coordination and a positive guest experience.
Cashier
Basil's Flame Broiled Chicken
Sarasota, FL
02.2017 - 01.2019
- Provided detailed information to customers in person and over the phone regarding menu items and promotions.
- Operated cash register efficiently and accurately.
- Maintained a positive and patient attitude while dealing with challenging customers.
- Answered phone calls to assist customers with questions and orders.
Education
Some College (No Degree) -
State College of Florida
Bradenton, FLSkills
- Customer service
- Organization
- Team Collaboration
- Problem-Solving
- Multitasking Ability
- Attention to Detail
- Time Management
- Effective Communication
Timeline
Server
Ortygia
07.2019 - Current
Cashier
Basil's Flame Broiled Chicken
02.2017 - 01.2019
Some College (No Degree) -
State College of Florida
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