Professional Summary
Overview
Work History
Education
Skills
Timeline

Selena Gordon

Woodland Terrace Inspired Living
Gary,IN
2
years of professional experience

Motivated Team Member eager to contribute to business success. Experienced in providing high quality work. Focused on customer satisfaction and team productivity. Responsible Team Member with a history of showing up on time and ready to work. Offering 3 years of experience in the Customer Service industry.

Work History

Server

1 Month
Woodland Terrace Inspired Living | 08.2018 - 09.2018
  • Promoted items on beverage lists and restaurant specials.
  • Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.
  • Carried large loads of dishes to kitchen for washing.
  • Restocked the salad bar and buffet, refilled condiments, organized pantry area and swept and mopped floors.
  • Folded napkins throughout the day to maintain an adequate supply.
  • Seated guests by pulling out chairs, placing clean and current menus in front of guests and recording accurate drink orders.
  • Demonstrated genuine hospitality while greeting and establishing rapport with guests.

Team Member

2 Months
Taco Bell | 02.2018 - 04.2018
  • Take orders.
  • Stock condiments.
  • Clean lobby and restroom.

Team Member

1 Month
UPS | 12.2017 - 01.2018
  • Loaded packages safely onto 5+ trailers each shift.
  • Arranged and reorganized packages to ensure they did not fall or move during transportation.

Cashier

10 Months
SSP America | 10.2016 - 08.2017
  • Organized and maintained the store by arranging displays and ensuring everything was clean.
  • Managed the cash register and all money transactions.
  • Stocked, labeled, and prepared food items to provide customers with the freshest products.
  • Handled customer complaints by correcting problems and collaborating with the manager.

Team Member

6 Months
Pie Five | 08.2016 - 02.2017
  • Took customers' orders and made sure they received the correct food items.
  • Prepared and cooked all types of pizzas, salads, and breadsticks.
  • Maintained a clean and welcoming environment for customers' experience.

Education

High School Diploma

Christel House DORS West | Indianapolis, IN | 06-2018

Skills

Customer service
Cash handling
Complaint resolution
Strong conflict resolution skills
Goal-oriented
Cash handling and management
Active listening skills
Detail-oriented

Timeline

Server

Woodland Terrace Inspired Living
08.2018 - 09.2018Read More

Team Member

Taco Bell
02.2018 - 04.2018Read More

Team Member

UPS
12.2017 - 01.2018Read More

Cashier

SSP America
10.2016 - 08.2017Read More

Team Member

Pie Five
08.2016 - 02.2017Read More

Christel House DORS West

High School Diploma
Read More
Selena Gordon