Results-driven manager with a focus on enhancing customer satisfaction and operational efficiency. Proven track record in staff training and process improvements, delivering high-quality service in a fast-paced environment.
Overview
9
9
years of professional experience
Work History
Manager
In N Out Burger
Las Vegas, NV
06.2017 - Current
Oversaw daily operations, ensuring adherence to company standards for food quality and customer service.
Trained and mentored staff, fostering a team-oriented environment focused on high performance.
Implemented process improvements, enhancing operational efficiency and reducing waste within the restaurant.
Managed inventory control, optimizing stock levels to meet demand while minimizing costs.
Enforced health and safety regulations, maintaining compliance with local health codes and company policies.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.