Selena Perez
Corpus Christi,TX
Summary
Organized and dependable administrative professional with experience supporting front desk operations in fast-paced office environments. Strong skills in scheduling, data entry, records management, and professional client communication, with a consistent focus on accuracy, efficiency, and confidentiality.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
VCA Oso Creek
01.2022 - Current
- Managed high-volume inbound calls and served as a front desk representative in a fast-paced healthcare environment
- Coordinated appointment scheduling and daily workflows to support operational efficiency
- Entered, updated, and maintained accurate electronic records and documentation
- Provided administrative support to clinical staff through data entry and record management
- Handled sensitive and confidential information with professionalism and discretion
- Demonstrated adaptability and strong attention to detail in a high-pressure setting
Receptionist
South Texas Dermatology
12.2019 - 06.2021
- Provided front desk and administrative support in a busy medical office
- Managed appointment scheduling, calendars, and patient communications
- Processed, faxed, and maintained medical records with a focus on accuracy and organization
- Entered and updated patient data in electronic systems
- Ensured confidentiality and compliance with privacy policies
- Supported daily office operations through documentation and administrative tasks
Eyewear Specialist
Visionworks
01.2018 - 01.2020
- Verified and entered client insurance information with accuracy
- Assisted customers with product selection and processed transactions and upgrades
- Maintained organized digital and physical records
- Answered phones and managed front desk inquiries
- Delivered consistent customer service in a fast-paced retail office environment
Skills
Front Desk Operations
Administrative Support
Appointment Scheduling & Calendar Management
Data Entry & Accuracy
Records Management & Filing
Multi-Line Phone Systems
Faxing & Document Transmission
Customer Service & Professional Communication
Confidential Information Handling
Time Management & Multitasking
Timeline
Customer Service Representative
VCA Oso Creek
01.2022 - Current
Receptionist
South Texas Dermatology
12.2019 - 06.2021
Eyewear Specialist
Visionworks
01.2018 - 01.2020