Selena Ramos
Illinois Army National Guard
Belvidere,IL
7
years of professional experience
2
Languages
Several years of diverse experience in education, logistics, and retail. Detail-oriented professional, skilled at maintaining organized records and able to handle multiple tasks effectively in fast-paced settings. Adaptable to changing needs; strong communication and problem-solving skills. As well as customer service, clear communication, and time management.
Work History
Substitute Teacher
1 Year 7 Months- Adapted instruction quickly to support diverse learning needs and pace.
- Managed student behavior using district guidelines and classroom expectations.
- Supervised students during class, transitions, and assigned activities.
- Followed lesson plans to maintain instructional continuity across varied classroom settings.
- Followed lesson plans designed by absent teachers.
- Adapted quickly to different classroom settings and teaching assignments, demonstrating flexibility and resourcefulness.
Unit Supply Specialist
6 Years 11 Months- Managed issues, turn-in, and accountability of unit property in accordance with supply regulations.
- Conducted inventories and reconciled discrepancies to maintain mission-ready supply accountability.
- Reconciled hand receipts, shortages, and property book records for accurate equipment visibility.
- Processed requests for issue, replacement, and lateral transfer of organizational supplies and gear.
- Maintained supply files, records, and transaction documents to support inspection readiness.
- Prepared unit and organizational supply documentation.
- Managed the issuance and receipt of supplies, ensuring accurate record-keeping and accountability.
- Maintained records of supply transactions for accuracy and tracking.
- Oversaw supply requests, accountability, and receipts.
Sales Associate
5 Years 2 Months- Processed sales transactions, returns, and special orders using point-of-sale systems.
- Assisted customers with product selection, project planning, and knowledgeable recommendations across store departments.
- Maintained accurate merchandise displays, signage, and aisle organization to support easy product location.
- Coordinated stock replenishment and inventory checks to reduce out-of-stock conditions.
- Resolved customer concerns promptly while preserving service quality and store standards.
- Trained new associates on product knowledge, department procedures, and customer interaction expectations.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained a calm demeanor and professionally managed issues in complicated, high-stress situations.
- Prepared merchandise for the sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Air Associate
6 Months- Coordinated air cargo sortation, ensuring accurate routing through handheld scanning and shipment verification.
- Supervised ramp loading and unloading procedures to maintain safety and on-time aircraft turnarounds.
- Monitored package flow across dock operations, resolving exceptions and preventing shipment delays.
- Trained associates on standard work, safety protocols, and proper use of material handling equipment.
- Inspected cargo staging areas for compliance with weight, balance, and security requirements.
Education
Bachelor of Arts - Bilingual Education
Associate of Arts
Skills
Classroom management
Student engagement
Adaptable
Relationship management
Verbal/written communication
Document management
Classroom logistics
Student support
Multitasking strength
Organization skills
Document preparation
Written communication
Data inputting
Reporting skills
Customer service
Telephone communication
Inventory records management
Data management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Substitute Teacher
Belvidere School District
03.2025 - CurrentRead More
Air Associate
Amazon Air
11.2023 - 05.2024Read More
Sales Associate
Menards
01.2020 - 03.2025Read More
Unit Supply Specialist
Illinois Army National Guard
11.2019 - CurrentRead More
Northern Illinois University
Bachelor of Arts from Bilingual Education
Read More
Rock Valley College
Associate of Arts
Read More