Selena S. Bastida
Los Banos,CA
Summary
Gentle Lactation Consultant with a great understanding of the diverse emotional and psychological response to lactation and parenting. Providing lactation support and instruction to new mothers in a positive manner.
Overview
5
5
years of professional experience
Work History
Patient Care Technician
Davita Clinical Research
05.2023 - Current
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Collected and transported specimens to prepare for lab testing.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Documented patient information and care activities in electronic health record.
Medical Assistant
Family Health Medical Center
08.2019 - 04.2021
- Obtained client medical history, medication information, symptoms, and allergies.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Taught patients about medications, procedures, and care plan instructions.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Verified patient insurance coverage and collected required co-payments.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Prepared lab specimens for diagnostic evaluation.
- Completed EKGs and other tests based on patient presentation in office.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
Health Aide/ Med
Palo Alto Commons
03.2019 - 08.2019
- Educated patient and family on appropriate diet and exercise routines.
- Provided companionship and basic emotional or psychological support and engaged patient through conversation.
- Administered prescribed oral medications under written direction of physician or as directed by home care nurse.
- Recorded patient information in patient journals and notified nursing supervisors of changing or unusual conditions.
- Maintained records of patient care, condition, progress or problems to report and discussed observations with supervisor or case manager.
Education
Associate of Science - Business Administration And Management
Merced College
Los Banos, CA12.2023
Associate of Science - General Education
Merced College
Merced, CA12.2023
High School Diploma -
Pacheco High School
Los Banos, CA06.2017
Skills
- Report Preparation
- Positive Reinforcement Strategies
- Various Learning Styles Understanding
- Lesson Planning Expertise
- Healthcare Operations
- Strategic Networking
- Quality Assurance
- Patient and Infant Care
- Medical Records Management
- Direct Counseling
- Emergent Care
- Reading Comprehension
- Care Plan Evaluation
- Compassionate Care
- Care Coordination Support
- Educational Programs
Timeline
Patient Care Technician
Davita Clinical Research
05.2023 - Current
Medical Assistant
Family Health Medical Center
08.2019 - 04.2021
Health Aide/ Med
Palo Alto Commons
03.2019 - 08.2019
Associate of Science - Business Administration And Management
Merced College
Associate of Science - General Education
Merced College
High School Diploma -
Pacheco High School
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