Selena Marie Rodrigues
Kahului,HI
Summary
Dedicated and personable sales professional with proven experience assisting diverse customers, managing transactions, and maintaining high service standards. Known for a positive attitude, attention to detail, and ability to thrive under pressure. Seeking to transition into hospitality and contribute to outstanding guest satisfaction and operational excellence.
Overview
6
6
years of professional experience
Work History
Sales Associate
The Pet Shop
Kahului, HI
06.2025 - 05.2026
- Assisted customers in selecting appropriate pet products and services.
- Maintained cleanliness and organization of sales floor and merchandise displays.
- Processed transactions efficiently using point-of-sale systems.
- Collaborated with team members to enhance customer service experience.
- Resolved customer inquiries and concerns promptly to foster satisfaction and loyalty.
- Participated in training sessions to develop product knowledge and sales techniques.
- Engaged with customers to effectively build rapport and lasting relationships.
Fullfillment
Target
Kahului, HI
09.2025 - 02.2026
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
Retail Sales Associate
Vans
Kahului, HI
05.2024 - 01.2025
- Assisted customers in product selection and provided personalized recommendations to enhance shopping experience.
- Maintained visual merchandising standards, ensuring store displays aligned with brand guidelines.
- Processed transactions accurately using point-of-sale systems, enhancing operational efficiency.
- Collaborated with team members to achieve sales targets and promote new products effectively.
- Resolved customer inquiries and complaints professionally, fostering positive relationships and loyalty.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Increased sales revenue through effective product recommendations tailored to individual customers.
Volunteer
Goodwill Industries of Hawaii
Kahului
02.2020 - 04.2022
- Organized donations and merchandise for efficient store display and customer access.
- Collaborated with team members to streamline inventory management processes.
- Provided exceptional customer service, addressing inquiries and enhancing shopping experiences.
- Fostered sense of community, organizing neighborhood gatherings.
Education
High School Diploma -
HP Baldwin High School
Wailuku05-2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Exceptional customer service
- Excellent people skills
- Cash handling
- Money handling
- Cash register operation
- Cash handling accuracy
- POS system operation
- Professional demeanor
- Guest relations
Timeline
Fullfillment
Target
09.2025 - 02.2026
Sales Associate
The Pet Shop
06.2025 - 05.2026
Retail Sales Associate
Vans
05.2024 - 01.2025
Volunteer
Goodwill Industries of Hawaii
02.2020 - 04.2022
High School Diploma -
HP Baldwin High School