Summary
Overview
Work History
Education
Skills
Timeline
Generic

Selene De La Monja

Apache Junction,AZ

Summary

Offering solid foundation in customer service and sales, with strong desire to learn and grow within real estate sector. Brings ability to quickly grasp market trends and property values, applying this understanding to assist clients effectively.

Overview

4
4
years of professional experience

Work History

Realtor

Enchant Real Estate
Scottsdale, AZ
08.2025 - Current
  • Negotiated favorable terms for property transactions, ensuring client satisfaction and compliance with regulations.
  • Conducted market analysis to identify trends, enhancing property valuation accuracy and client advisory services.
  • Developed marketing strategies utilizing social media platforms to increase property visibility and attract potential buyers.
  • Facilitated open houses, showcasing properties effectively to engage prospective buyers and generate interest.

Customer Experience Advocate

Carvana
Tempe, AZ
03.2025 - 09.2025
  • - Guide customers through the car-buying journey, answering questions related to financing, purchasing, and delivery.
  • - Ensure smooth, seamless experiences for customers, resolving concerns in a timely and effective manner.
  • - Use internal systems to manage communications, maintain updates, and track progress.

Customer Service Representative

IntouchCX
Tempe, AZ
01.2025 - 03.2025
  • - Delivered consistent and professional customer service via phone and chat.
  • - Provided accurate solutions and handled inquiries across various service areas.
  • - Worked in a fast-paced environment, maintaining client satisfaction.

Manufacturing Operator

Dexcom
Tempe, AZ
09.2023 - 12.2024
  • - Operated production equipment in a high-quality manufacturing setting.
  • - Trained new employees, maintaining compliance with safety and protocol standards.

Licensed Sales Agent

Globe Life Insurance
Remote
04.2022 - 04.2023
  • - Assisted clients in selecting appropriate life insurance products to meet their needs.
  • - Managed a client book of business and performed follow-ups to support renewals and new sales.
  • - Developed cold-calling and direct sales skills, building resilience and confidence.

Education

Arizona Real Estate License -

Arizona School of Real Estate and Business
01.2025

Health Sciences

Arizona State University
Tempe, AZ

High School Diploma -

Desert Ridge High School
Mesa, AZ
05.2018

Skills

  • - Real Estate Client Services - Sales & Lead Conversion
  • - Customer Experience Management - Fluent in Spanish & English
  • - CRM & Communication Tools - Team Collaboration & Support
  • - Conflict Resolution - Appointment Setting & Follow-Up

Timeline

Realtor

Enchant Real Estate
08.2025 - Current

Customer Experience Advocate

Carvana
03.2025 - 09.2025

Customer Service Representative

IntouchCX
01.2025 - 03.2025

Manufacturing Operator

Dexcom
09.2023 - 12.2024

Licensed Sales Agent

Globe Life Insurance
04.2022 - 04.2023

Arizona Real Estate License -

Arizona School of Real Estate and Business

Health Sciences

Arizona State University

High School Diploma -

Desert Ridge High School