Offering solid foundation in customer service and sales, with strong desire to learn and grow within real estate sector. Brings ability to quickly grasp market trends and property values, applying this understanding to assist clients effectively.
Overview
4
4
years of professional experience
Work History
Realtor
Enchant Real Estate
Scottsdale, AZ
08.2025 - Current
Negotiated favorable terms for property transactions, ensuring client satisfaction and compliance with regulations.
Conducted market analysis to identify trends, enhancing property valuation accuracy and client advisory services.
Developed marketing strategies utilizing social media platforms to increase property visibility and attract potential buyers.
Facilitated open houses, showcasing properties effectively to engage prospective buyers and generate interest.
Customer Experience Advocate
Carvana
Tempe, AZ
03.2025 - 09.2025
- Guide customers through the car-buying journey, answering questions related to financing, purchasing, and delivery.
- Ensure smooth, seamless experiences for customers, resolving concerns in a timely and effective manner.
- Use internal systems to manage communications, maintain updates, and track progress.
Customer Service Representative
IntouchCX
Tempe, AZ
01.2025 - 03.2025
- Delivered consistent and professional customer service via phone and chat.
- Provided accurate solutions and handled inquiries across various service areas.
- Worked in a fast-paced environment, maintaining client satisfaction.
Manufacturing Operator
Dexcom
Tempe, AZ
09.2023 - 12.2024
- Operated production equipment in a high-quality manufacturing setting.
- Trained new employees, maintaining compliance with safety and protocol standards.
Licensed Sales Agent
Globe Life Insurance
Remote
04.2022 - 04.2023
- Assisted clients in selecting appropriate life insurance products to meet their needs.
- Managed a client book of business and performed follow-ups to support renewals and new sales.
- Developed cold-calling and direct sales skills, building resilience and confidence.
Education
Arizona Real Estate License -
Arizona School of Real Estate and Business
01.2025
Health Sciences
Arizona State University
Tempe, AZ
High School Diploma -
Desert Ridge High School
Mesa, AZ
05.2018
Skills
- Real Estate Client Services - Sales & Lead Conversion
- Customer Experience Management - Fluent in Spanish & English
- CRM & Communication Tools - Team Collaboration & Support