Summary
Work History
Education
Skills
Languages
References
Timeline
Generic

Selene Sagrero

Los Angeles,CA

Summary

Customer Service Reservation Agent experienced in hospitality and travel industries. Enhanced customer satisfaction through effective conflict resolution, exceptional communication, and strong problem-solving skills while managing high volumes of reservations with accuracy. Motivated to embrace new challenges with a strong work ethic, adaptability, and ability to master new skills quickly.

Work History

Costumer service

Goodwill Industries of the Columbia Willamette
Hillsboro, Oregon
01.2026 - 07.2026
  • Provided exemplary customer service by anticipating customer needs.
  • Provided exceptional customer service in a timely manner.
  • Developed strategies to enhance customer service satisfaction levels, leading to improved customer retention.
  • Provided friendly greetings to customers. and provided customer service assistance.

Education

Medical Assistance -

UEI College
Gardena, CA
08.2016 - 12.2016

Animo Watts College Preparatory Academy
Los Angeles, CA

Skills

  • Customer service
  • Needs assessment
  • Process improvement
  • Conflict resolution
  • Team collaboration
  • Attention to detail
  • Active listening

Languages

English
Professional
Spanish
Professional

References

References available upon request.

Timeline

Costumer service

Goodwill Industries of the Columbia Willamette
01.2026 - 07.2026

Medical Assistance -

UEI College
08.2016 - 12.2016

Animo Watts College Preparatory Academy
Selene Sagrero