SELIHOM MAHRAY
Snellville,GA
Summary
I have had a previous experience working in retail where cash management, assisting customers, and daily interactions allowed the store to run smoothly in a fast-paced environment. I worked hard at providing customers with a fast and great experience through shelving and merchandising throughout the store; and for associates providing customers with quick access to their merchandise. Having strong interpersonal skills and wanting to build long-lasting, positive relationships with customers has motivated me to seek any additional training or educational opportunities that I can pursue to stay competitive and successful in the high-energy food service industry. Previous experience in teaching, training, and tutoring classes will prove valuable along with my capability to adapt quickly to a range of duties; follow directions; verbally communicate with my coworkers as well in written form; and be organized will help me achieve my goal of becoming an effective Food Runner/Cashier and providing excellent service to our guests with greater speed and effectiveness when working on the team
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Restaurant Hostess
Spring 2nd Branch
Marrietta, GA
11.2025 - Current
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions, and informed of accurate wait times.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Checked in with servers to confirm preparedness before seating customers.
Food Runner
Spring 2nd Branch
11.2025 - Current
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.
- Greeted customers and provided outstanding customer service.
- Ensured accurate order delivery to customers, fostering positive dining atmosphere.
Cashier/Front End Associate
Walmart
06.2024 - Current
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans, and organizing candy racks.
- Built and maintained productive relationships with employees.
- Accepted cash and credit card payments, issued receipts, and provided change.
- Trained and mentored new cashiers to maximize performance with skilled, efficient, and knowledgeable team members.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Stocked shelves with merchandise when needed.
- Conducted price checks for special orders or discounts, as customers requested.
- Performed other duties as assigned by management.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Collected payments and provided accurate change.
- Resolved customer complaints professionally following company policy.
- Followed company security procedures for handling large sums of money.
- Welcomed customers, offering assistance to help find store items.
- I greet customers right away and respond to questions.
- Verified customer age requirement for alcohol or tobacco purchases.
- Answered customers' questions and provided information on store procedures or policies.
Education
High School Diploma -
Parkview High School
Lilburn, GA 08.2021 - 05.2025
Bachelor of Science - Psychology
Kennesaw State University
Kennesaw, GA05-2029
Skills
- Customer service
- Cash handling
- Problem-solving
- Team collaboration
- Time management
- Cleaning and sanitizing
- Food safety
- Meal delivery
- Teamwork and collaboration
Languages
English: Fluent
Tigrinya: Native/Bilingual
Timeline
Restaurant Hostess
Spring 2nd Branch
11.2025 - Current
Food Runner
Spring 2nd Branch
11.2025 - Current
Cashier/Front End Associate
Walmart
06.2024 - Current
High School Diploma -
Parkview High School
08.2021 - 05.2025
Bachelor of Science - Psychology
Kennesaw State University