Summary
Overview
Work History
Education
Skills
Timeline
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Selina Johnson

Dallas,TX

Summary

Dynamic Pharmacy Technician with proven expertise at Walmart in medication dispensing and patient confidentiality. Skilled in optimizing workflows and enhancing customer satisfaction through effective problem-solving and team collaboration. Committed to maintaining high standards of accuracy and efficiency in all pharmacy operations.

Overview

7
7
years of professional experience

Work History

Pharmacy Technician

Walmart
06.2025 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.

Pharmacy Technician

CVS Pharmacy
09.2022 - 2024
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Entered and processed patients' prescriptions into internal system.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.

Child Care

Assistanting Schools
08.2020 - 12.2021
  • Complied with state and federal child care provider guidelines and regulations.
  • Actively participated in staff meetings and professional development opportunities to stay current on best practices in child care provision.
  • Participated in ongoing professional development opportunities to stay current on best practices in child care provision.
  • Enhanced community awareness about the importance of EHS standards in family child care settings through targeted marketing campaigns and educational materials distribution efforts.

Whataburger

Team Leader
05.2018 - 09.2019
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Education

Lincoln High School
Dallas,Tx
05.2020

Skills

  • Problem-solving skills
  • Team collaboration
  • Confidentiality and HIPAA
  • Workflow optimization
  • Answering customer questions
  • Insurance billing
  • Medication dispensing
  • Patient confidentiality
  • Insurance verification

Timeline

Pharmacy Technician

Walmart
06.2025 - Current

Pharmacy Technician

CVS Pharmacy
09.2022 - 2024

Child Care

Assistanting Schools
08.2020 - 12.2021

Whataburger

Team Leader
05.2018 - 09.2019

Lincoln High School

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Selina Johnson