Summary
Overview
Work History
Education
Skills
Certification
Timeline
Server

Selina Newland

Manchester,MO

Summary

Driven and dynamic, I leveraged exceptional customer service and organizational skills at Addie's Thai House to enhance guest experiences and drive revenue. Adept at fostering team collaboration and guest engagement, I consistently contributed to positive outcomes and efficient operations, embodying a strong work ethic and team player attitude.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server

Addies Thai House
12.2019 - Current


  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Provided courteous, friendly service while multitasking in fast-paced environment.
  • Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in positive feedback from customers.
  • Displayed a strong knowledge of menu items, ingredients, and preparation methods to answer questions from guests confidently and provide informed recommendations.
  • Implemented upselling techniques for add-ons and specialty items to drive additional revenue.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Summer League Swim Coach

Royal Acres Wave Makers
06.2024 - 07.2024
  • Demonstrated all swimming strokes and observed athletes carefully to correct technique and form.
  • Developed strong relationships with swimmers and their families, creating open communication channels for feedback and goal setting.
  • Provided individualized attention during practice sessions to ensure progress towards personal goals for each swimmer.
  • Coached youth 5 to 18 for competitive swim team and oversaw participation in many events over the course of the summer
  • Established a positive environment during practice sessions, nurturing a culture of respect, hard work, and dedication among swimmers.

Education

High School Diploma -

Parkway South High School
Manchester, MO
05.2022

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Menu Memorization
  • Food Running
  • Table Bussing
  • Team Player

Certification

Red Cross Lifeguard Certification

Timeline

Summer League Swim Coach

Royal Acres Wave Makers
06.2024 - 07.2024

Server

Addies Thai House
12.2019 - Current

High School Diploma -

Parkway South High School

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Selina Newland