Selma V. Yildiz

• Conducted outbound prospecting through cold calls, emails, and LinkedIn outreach to generate sales opportunities
• Researched potential clients and identified key decision-makers
• Managed prospect activity, follow-ups, and pipeline updates through CRM systems
• Collaborated with Account Executives to support pipeline growth and meeting generation
• Developed strong communication, objection-handling, time management, and relationship-building skills in a fast-paced sales environment

• Managed opening and closing procedures for the boutique
• Independently operated the store during solo shifts while providing strong customer service
• Processed transactions, returns, and exchanges using the register system
• Assisted customers with product selection and recommended items to support sales
• Maintained store organization and analyzed sales trends to identify opportunities for improvement

• Managed paperwork and assisted with payroll distribution
• Answered and directed incoming phone calls to appropriate departments
• Assisted customers by resolving product questions and concerns
• Collaborated with team members to locate products and support customer needs
• Maintained an organized and professional office environment