SEMAJ WILSON
Toledo
Summary
Recognized for creating engaging merchandise displays that increase sales and drive customer engagement. Goal-oriented with a flexible schedule. Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
3
3
years of professional experience
Work History
Cashier
Ohio University
Athens, OH
09.2025 - Current
- Processed transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer through diligent balancing and reconciliation practices.
- Assisted customers with inquiries, providing excellent service and fostering positive experiences.
- Collaborated with team members to streamline checkout procedures, enhancing overall workflow efficiency.
Sales Associate
Pandora Jewelry
Toledo, OH
11.2024 - Current
- Greeted customers warmly and offered assistance.
- Helped customers find and select products.
- Kept work area clean, organized and free of clutter at all times.
- Assisted customers with product selection to ensure customer satisfaction.
- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise.
- Organized merchandise displays to promote higher levels of customer engagement.
Personal Shopper
Walmart
Toledo, OH
05.2024 - 09.2024
- Demonstrated strong organizational skills by managing multiple client orders simultaneously.
- Received work assignments from order system to fill orders.
- Maintained positive working relationships with customers, team members, and leadership.
- Performed regular quality control checks of merchandise before delivery.
Merchandise Associate
The Toledo Zoo
Toledo, OH
12.2022 - 01.2024
- Arranged store shelves or display areas as required by each store.
- Stocked product and maintained displays according to merchandising standards.
- Developed visual merchandising strategies to optimize product displays and increase sales.
- Demonstrated ability to effectively interact with customers and provide excellent customer service.
Education
Bachelor in Fine Arts - Theater Performance - Acting
Ohio University
Athens, OH05.2027
High School Diploma -
Jesup W. Scott High School
Toledo, OH05.2023
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving
- Listening skills
- Problem-solving skills
- Multi-tasking strength
- Cash register operation
- Money handling
- Flexible schedule
- Goal oriented
- Exceptional customer service
- Customer assistance
- Work ethic and integrity
Timeline
Cashier
Ohio University
09.2025 - Current
Sales Associate
Pandora Jewelry
11.2024 - Current
Personal Shopper
Walmart
05.2024 - 09.2024
Merchandise Associate
The Toledo Zoo
12.2022 - 01.2024
Bachelor in Fine Arts - Theater Performance - Acting
Ohio University
High School Diploma -
Jesup W. Scott High School