Semir Bahtagic
Johnston
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
14
14
years of professional experience
2015
2015
years of post-secondary education
Work History
Supervisor
TITAN TIRE CORPORATION
Des Moines
06.2023 - Current
- Supervise 20 operators
- Manage inventory
- Manage hours for presses
- Payroll
- Schedule for the full shift
- Shift reports
- Coaching
- Progress reports
- Disciplinary actions
Housekeeping Manager
Perry Economic and Development group
Perry
06.2018 - 08.2023
- Set schedules
- Interviewing, hiring and coaching.
- Order equipment, chemicals and hospitality products.
- Daily meetings with staff
- Check quality of public restrooms, rooms and all public areas of hotel.
- Meet with distributors to have the best equipment and chemicals on the current market
- Set schedules and complete bi annual carpet cleaning
- Ensure safety of staff and customers by following MSDS and OSHA standards
Home Preservation Specialist
Wells Fargo Retail Services
West Des Moines
01.2016 - 02.2018
- Call center environment making inbound and outbound calls to borrowers and authorized parties, including realtors and attorneys.
- Reviewed all documentation prior to sending files to the highest-level of underwriting
- Met monthly QA requirements and metrics
- Co-leader of the Mentor/Mentee Program
- Coached and trained the departments new hires
- Maintain a pipeline of 100+ borrowers, monitoring accounts and requesting documents and other information as necessary.
- Nominated and received two of the Most Valuable Player (MVP) awards.
- Accomplished several breakaway performances-acknowledged for providing great customer service directly to management
- Fast-paced environment where multitasking and attention to detail is required.
- Works individually to excel in personal quality and number goals, and works as a group to reach department goals.
- Trained new team members on policies, procedures, and safety protocols.
- Communicated with clients to address concerns and provide updates on projects.
- Ensured adherence to company guidelines during all home preservation activities.
Lead Merchandiser
Doll Distributing
Des Moines
01.2014 - 01.2016
- Help Sales representatives sell and market domestic and craft beer.
- Make sure the stores are stocked fully.
- Merchandise my own stores and work various hours to ensure store is stocked depending on the season.
- Build displays for stores.
Certified Nurse's Assistant
Unity Point Hospital
Des Moines
01.2012 - 01.2014
- Document and Analyze I&Os for 15-30 patience daily.
- Have all medical supplies filled.
- Assist the nurse with any medical procedures if needed.
- Help patience with daily tasks.
- Bloodwork if needed and blood sugar monitoring.
- Leave detailed notes for the next Nurses assistant and document anything requested by the doctor.
Education
CNA Certification -
Des Moines Area Community College
Des Moines, IASkills
- Inventory management
- Payroll administration
- Shift scheduling
- Employee coaching
- Progress reporting
- Team leadership
- Operational efficiency
- Workplace safety
- Attention to detail
- Effective communication
- Problem solving
- Time management
- Adaptability
Personal Information
- Relocation: Anywhere
- Work Permit: Authorized to work in the US for any employer
Timeline
Supervisor
TITAN TIRE CORPORATION
06.2023 - Current
Housekeeping Manager
Perry Economic and Development group
06.2018 - 08.2023
Home Preservation Specialist
Wells Fargo Retail Services
01.2016 - 02.2018
Lead Merchandiser
Doll Distributing
01.2014 - 01.2016
Certified Nurse's Assistant
Unity Point Hospital
01.2012 - 01.2014
CNA Certification -
Des Moines Area Community College