Summary
Overview
Work History
Education
Skills
Timeline
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Sena McAlinden

Wailuku,HI

Summary

Hostess with expertise in guest greeting, seating, and navigation in high-traffic restaurant environments. Proficient in managing dining reservations and effectively resolving guest inquiries and complaints. Demonstrates energy and punctuality while maintaining a commitment to exceptional service standards.

Overview

2
2
years of professional experience

Work History

Restaurant Hostess

The Grand Wailea Resort Hotel & Spa
Wailea, Hawaii
03.2025 - Current
  • Greeted guests warmly upon arrival and ensured positive first impressions.
  • Coordinated with waitstaff to optimize seating efficiency during busy hours.
  • Managed reservation system and maintained accurate seating charts.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders, and respond to service questions.

Hostess

Fuego
Wailuku, Hawaii
01.2024 - 07.2025
  • Welcomed guests and managed seating arrangements in a fast-paced restaurant.
  • Communicated wait times clearly to guests, ensuring a positive dining experience.
  • Assisted in training new host staff on operational procedures and customer service standards.

Hostess

Maui Brewing
Kihei, Hawaii
10.2024 - 02.2025
  • Collaborated effectively with diverse coworkers to achieve goals and resolve product-related issues.
  • Promoted customer satisfaction by resolving problems through knowledgeable, friendly service.
  • Sold kegs and merchandise, contributing to overall revenue growth.
  • Trained new host staff on welcoming procedures and service standards for improved guest experience.

Education

Associate of Arts - Liberal Arts

University of Hawaii Maui College
Kahului, HI
05-2027

Skills

  • Customer service
  • Time management
  • Conflict resolution
  • Event coordination
  • Seating arrangement planning
  • Cleanliness and hygiene
  • Scheduling
  • Friendly demeanor
  • High-volume dining
  • Strong multitasking
  • Take-out service
  • Server support

Timeline

Restaurant Hostess

The Grand Wailea Resort Hotel & Spa
03.2025 - Current

Hostess

Maui Brewing
10.2024 - 02.2025

Hostess

Fuego
01.2024 - 07.2025

Associate of Arts - Liberal Arts

University of Hawaii Maui College
Sena McAlinden