Dynamic hospitality professional with strong skills in effective communication, problem-solving, and time management. Known for enhancing guest experiences and fostering team collaboration to ensure smooth operations.
Overview
7
7
years of professional experience
Work History
Dietary Aide
Birchwood Nursing Home
Hamilton
06.2019 - 10.2019
Prepared and served nutritious meals to residents in a timely manner.
Followed dietary guidelines to accommodate residents' specific health needs.
Communicated effectively with nursing staff regarding residents' dietary preferences.
Assisted kitchen staff with food preparation and dish assembly.
Server
Texas Roadhouse Restaurant
Hamilton
10.2019 - 07.2024
Provided excellent customer service in a fast-paced dining environment.
Assisted guests with menu selections and food recommendations.
Took accurate orders and relayed them to kitchen staff promptly.
Processed payments using point-of-sale systems efficiently.
Collaborated with team members to enhance guest satisfaction and service speed.
Trained new servers on restaurant policies and service procedures.
Provided excellent customer service to ensure satisfaction.
Server/Bartender
Shooters Sports Grill
Hamilton
02.2024 - Current
Provided excellent customer service in a fast-paced dining environment.
Collaborated with kitchen staff to ensure timely food delivery.
Managed table assignments to optimize seating and guest flow.
Handled cash and processed payments accurately during busy shifts.
Maintained cleanliness and organization of dining area throughout service.
Resolved customer complaints promptly to enhance guest satisfaction.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Managed bar inventory and restocked supplies as needed.
Maintained cleanliness and organization of bar area throughout shifts.
Engaged customers with friendly conversation to enhance their experience.
Developed good working relationships with fellow employees through effective communication.
Maintained inventory of liquor, beer, wine, and other beverage items.