Summary
Overview
Work History
Education
Skills
Timeline
Generic
September Hampton

September Hampton

Summary

Dynamic hospitality professional with strong skills in effective communication, problem-solving, and time management. Known for enhancing guest experiences and fostering team collaboration to ensure smooth operations.

Overview

7
7
years of professional experience

Work History

Dietary Aide

Birchwood Nursing Home
Hamilton
06.2019 - 10.2019
  • Prepared and served nutritious meals to residents in a timely manner.
  • Followed dietary guidelines to accommodate residents' specific health needs.
  • Communicated effectively with nursing staff regarding residents' dietary preferences.
  • Assisted kitchen staff with food preparation and dish assembly.

Server

Texas Roadhouse Restaurant
Hamilton
10.2019 - 07.2024
  • Provided excellent customer service in a fast-paced dining environment.
  • Assisted guests with menu selections and food recommendations.
  • Took accurate orders and relayed them to kitchen staff promptly.
  • Processed payments using point-of-sale systems efficiently.
  • Collaborated with team members to enhance guest satisfaction and service speed.
  • Trained new servers on restaurant policies and service procedures.
  • Provided excellent customer service to ensure satisfaction.

Server/Bartender

Shooters Sports Grill
Hamilton
02.2024 - Current
  • Provided excellent customer service in a fast-paced dining environment.
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Managed table assignments to optimize seating and guest flow.
  • Handled cash and processed payments accurately during busy shifts.
  • Maintained cleanliness and organization of dining area throughout service.
  • Resolved customer complaints promptly to enhance guest satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Managed bar inventory and restocked supplies as needed.
  • Maintained cleanliness and organization of bar area throughout shifts.
  • Engaged customers with friendly conversation to enhance their experience.
  • Developed good working relationships with fellow employees through effective communication.
  • Maintained inventory of liquor, beer, wine, and other beverage items.

Education

Bachelor of Arts - Psychology

Southern New Hampshire University
Hooksett, NH
01-2030

Skills

  • Effective communication
  • Team collaboration
  • Problem solving
  • Time management
  • Conflict resolution
  • POS operation
  • Exceptional customer service
  • Customer feedback management
  • Positive guest interactions
  • Microsoft Word
  • High-energy attitude
  • Relationship building
  • Punctuality and reliability
  • Planning
  • Multitasking
  • Active listening
  • Verbal communication

Timeline

Server/Bartender

Shooters Sports Grill
02.2024 - Current

Server

Texas Roadhouse Restaurant
10.2019 - 07.2024

Dietary Aide

Birchwood Nursing Home
06.2019 - 10.2019

Bachelor of Arts - Psychology

Southern New Hampshire University
September Hampton