Sequoia Gray
Summary
With over 8+ years of diverse experience, including roles as a Patient Care Coordinator, Dispatcher, and in Accounts Receivable, this professional has honed critical thinking, time management, and problem-solving skills to deliver exceptional results. Known for attention to detail and strong communication, they have effectively managed patient care plans, optimized transportation routes, and ensured accurate financial records, significantly improving operational efficiency and customer satisfaction. Eager to apply this solid skill set and results-driven approach to a challenging new role, aiming to drive further success and positive outcomes.
Overview
9
9
years of professional experience
Work History
Patient Care Coordinator
Norton Healthcare
05.2024 - Current
- Coordinated patient care activities, ensuring seamless communication between medical staff and patients.
- Managed appointment scheduling, enhancing patient access to healthcare services.
- Developed patient education materials, improving understanding of treatment plans and procedures.
- Implemented electronic health record systems, optimizing data management and retrieval processes.
Patient Care Coordinator
Pharmacord
04.2023 - Current
- Efficiently manage patient care plans in a high-paced environment, ensuring top-notch customer service.
- Safeguard patient privacy and confidentiality, adhering to healthcare regulations.
- Handle inbound and outbound calls, coordinating medication delivery to patient homes.
- Innovatively solve problems to streamline processes and enhance patient experience.
- Positively impact patient health outcomes through meticulous coordination and management.
- Oversaw treatment plans with precision, maintaining patient confidentiality throughout.
Dispatcher
FDM Transportion
11.2022 - Current
- Orchestrated strategic route planning for drivers, optimizing efficiency.
- Managed paperwork for incoming vendors, ensuring seamless operations.
- Fostered effective communication with warehouse and delivery staff, enhancing team collaboration.
- Addressed logistical challenges, improving service delivery.
Accounts Receivable
Black Diamond Pest Control
10.2022 - 04.2023
- Managed customer payments with precision, ensuring accurate records and postings.
- Efficiently handled invoicing for both residential and commercial accounts.
- Diligently worked on monthly billing, successfully collecting outstanding balances.
- Exhibited problem-solving skills in managing turnover accounts.
- Significantly reduced payment delays, improving company's cash flow.
Substitute Teacher
Greater Clark County School System
08.2022 - 04.2023
- Managed classroom environments across Pre-K to 12th grade in diverse school districts.
- Filled in for absent teachers, ensuring seamless continuity in students' education.
- Adapted to different teaching curriculums and styles effectively.
- Resolved classroom challenges innovatively, enhancing learning outcomes.
- Contributed to the academic progress of students, demonstrating adaptability and commitment.
Warehouse Associate
Amazon
10.2016 - 07.2022
- Managed customer returns in a fast-paced warehouse environment.
- Resolved order issues via chat and email, improving customer satisfaction.
- Packaged orders efficiently, ensuring accuracy and prompt delivery.
- Identified and solved order problems, reducing return rates.
- Contributed to the team's performance, achieving high customer service ratings.
Education
Associates In Science - Business Administration
Ivy Tech Community College
05.2019
Skills
- Critical Thinking
- Time Management
- Problem Solving
- Attention to Detail
- Communication
- Teamwork
Timeline
Patient Care Coordinator
Norton Healthcare
05.2024 - Current
Patient Care Coordinator
Pharmacord
04.2023 - Current
Dispatcher
FDM Transportion
11.2022 - Current
Accounts Receivable
Black Diamond Pest Control
10.2022 - 04.2023
Substitute Teacher
Greater Clark County School System
08.2022 - 04.2023
Warehouse Associate
Amazon
10.2016 - 07.2022
Associates In Science - Business Administration
Ivy Tech Community College