SERAH GONZALEZ
Edinburg,TX
Summary
Seasoned medical administrative specialist with inpatient and operations management experience. Highly skilled in medical filling, scheduling, and emergency transportation communications. Proficient in the State of Texas main database for corrections and experienced in patient charting. Dual-hat specialist at previous employment positions. Structured Account Coordinator with a strong track record of performance in a fast-paced work environment. Expertise in data entry, records management and account management. Tech-savvy individual proficient with computer knowledge, electronic and physical fax machines and scanner operations. Methodical and effective communicative professional committed to delivering unparalleled office support and achieving or exceeding project goals.
Overview
3
3
years of professional experience
Work History
Per Diem Sitter- Nursing Administration
Mission Regional Medical Center
01.2024 - Current
- Assisted nursing staff with maintaining accurate patient records for timely communication of relevant information to medical teams -Improved patient safety by vigilantly monitoring their condition, promptly reporting changes or concerns to the appropriate healthcare professionals -Facilitated timely interventions by promptly notifying nursing staff of any significant changes in a patient''s vital signs or overall condition -Enhanced quality of care by diligently documenting all observations, interventions, and communications in accordance with hospital policies and procedures.
Radiology Receptionist
Primary Care And Wellness- Darryl Stinson, LLC
10.2023 - Current
- Enhanced patient satisfaction by skillfully scheduling appointments and managing radiology records -Streamlined front office operations for improved patient flow and efficiently liaised with the radiology technicians -Assisted billing department with insurance forms, ensuring accurate information was provided for seamless billing processes such as ICD codes and CPT codes -Improved patient communication by promptly answering phone calls and providing relevant information regarding appointments and radiology procedures and exam instructions.
Medical Reports Coordinator
Open MRI Of Mcallen
03.2023 - 09.2023
- Executed exceptional administrative support to doctor's offices, law firms, patients, and corresponding medical staff -Maintained legally compliant, highly secure and user-friendly content to all parties involved of imaging medical reports - Helped with report transmission and related paperwork such as ROI's and PHI's - enhanced report accuracy by meticulously reviewing and editing data before submission -highly experienced with all radiology reports and the descriptive components needed of each radiology imaging modalities.
Head Account Coordinator-Northwestern Medicine
Aya Healthcare
10.2022 - 01.2023
- Performed excellent administrative support to the Account Managers, Account Coordinators, and recruitment coordinators -Streamlined communication between clients and internal teams for seamless project execution- Sourced candidates to Inpatient, Outpatient, Mental Health, and Allied Health positions -Well versed in a fast paced medical administrative role -Skilled in submitting nurses to Level I, II, III Trauma Hospitals -Highly trained in Nursing and Allied Health certifications and nursing licensure.
Correctional Clinical Associate
University Of Texas- CMC
12.2020 - 08.2022
- Provided medical administrative support to over 1,000 inmates and a 12 man infirmary - Well experienced in inventories of sourcing, buying, and collecting medical supplies from IV bags to Oxygen tanks - Skilled in nursing computerized charting experience - AHA BLS CERTIFIED - Certified in Vital Signs and Visual Accuity assessment - Proficient in Mental Health scheduling with QMHP's and data entry of ICD codes -Experienced in referral entries from DNP, NP, and MD to specialty clinics - Practiced in partnering with TDCJ policies and procedures.
Education
Master of Science - Child and Developmental Psychology
Southern New Hampshire University
Manchester, NH05.2024
Bachelor of Science - Psychology
The University of Texas Rio Grande Valley
Edinburg, TX08.2020
Associate of Applied Science - Psychology
South Texas College
Weslaco, TX05.2018
High School Diploma -
Weslaco High School
05.2016
Skills
- Adobe Acrobat DC
- Quality Assurance
- Account Coordination
- Microsoft Word/PowerPoint/Excel/Outlook/Teams
- Electronic Medical Record computer software
- NextGex Office EMR
- Vital Signs
- Medical Administration support specialist
Timeline
Per Diem Sitter- Nursing Administration
Mission Regional Medical Center
01.2024 - Current
Radiology Receptionist
Primary Care And Wellness- Darryl Stinson, LLC
10.2023 - Current
Medical Reports Coordinator
Open MRI Of Mcallen
03.2023 - 09.2023
Head Account Coordinator-Northwestern Medicine
Aya Healthcare
10.2022 - 01.2023
Correctional Clinical Associate
University Of Texas- CMC
12.2020 - 08.2022
Master of Science - Child and Developmental Psychology
Southern New Hampshire University
Bachelor of Science - Psychology
The University of Texas Rio Grande Valley
Associate of Applied Science - Psychology
South Texas College
High School Diploma -
Weslaco High School
Similar Profiles
Claudia RodriguezClaudia Rodriguez
Release of Information Specialist at Mission Regional Medical CenterRelease of Information Specialist at Mission Regional Medical Center
Justin EscamillaJustin Escamilla
Ultrasound Technician at Mission Regional Medical CenterUltrasound Technician at Mission Regional Medical Center
Patricia Ann BonczykPatricia Ann Bonczyk
Director of Cardiopulmonary Services at Mission Regional Medical CenterDirector of Cardiopulmonary Services at Mission Regional Medical Center