Summary
Overview
Work History
Education
Skills
Timeline
Generic

Serena Blake

Rio Rancho,NM

Summary

Dynamic retail professional with experience as an Assistant Store Manager at Dollar Tree, excelling in customer experience and inventory control. Proven ability to enhance store organization and mentor staff, resulting in improved operational efficiency. Skilled in problem-solving and time management, ensuring a safe and engaging shopping environment.

Overview

4
4
years of professional experience

Work History

Assistant Store Manager

Dollar Tree
12.2021 - 03.2025
  • Supervised daily store operations, ensuring compliance with company policies and procedures.
  • Ensured adherence to safety standards, fostering a secure shopping environment for customers and staff.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.

Crew Member

McDonald's
01.2021 - 04.2021
  • Collaborated with team members to complete orders.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.

Education

Associate of Science - Nutrition

Central New Mexico Community College
Albuquerque, NM
05-2026

High School Diploma -

Rio Rancho High School
301 Loma Colorado Dr. NE, Rio Rancho, NM 87124
05-2022

Skills

  • Customer experience
  • Retail operations
  • Store organization
  • Store opening and closing
  • Pricing and markdowns
  • Problem-solving
  • Inventory control
  • Time management
  • Staff supervision

Timeline

Assistant Store Manager

Dollar Tree
12.2021 - 03.2025

Crew Member

McDonald's
01.2021 - 04.2021

Associate of Science - Nutrition

Central New Mexico Community College

High School Diploma -

Rio Rancho High School

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