Serena Blake
Rio Rancho,NM
Summary
Dynamic retail professional with experience as an Assistant Store Manager at Dollar Tree, excelling in customer experience and inventory control. Proven ability to enhance store organization and mentor staff, resulting in improved operational efficiency. Skilled in problem-solving and time management, ensuring a safe and engaging shopping environment.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager
Dollar Tree
1320 Rio Rancho Dr SE, Rio Rancho, NM 87124
12.2021 - 03.2025
- Supervised daily store operations, ensuring compliance with company policies and procedures.
- Ensured adherence to safety standards, fostering a secure shopping environment for customers and staff.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Crew Member
McDonald's
2109 Southern Blvd SE, Rio Rancho, NM 87124
01.2021 - 04.2021
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
Education
Associate of Science - Nutrition
Central New Mexico Community College
Albuquerque, NM05-2026
High School Diploma -
Rio Rancho High School
301 Loma Colorado Dr. NE, Rio Rancho, NM 8712405-2022
Skills
- Customer experience
- Retail operations
- Store organization
- Store opening and closing
- Pricing and markdowns
- Problem-solving
- Inventory control
- Time management
- Staff supervision
Timeline
Assistant Store Manager
Dollar Tree
12.2021 - 03.2025
Crew Member
McDonald's
01.2021 - 04.2021
Associate of Science - Nutrition
Central New Mexico Community College
High School Diploma -
Rio Rancho High School