Serena Gomez Gonzalez
Riverside,CA
Summary
Dynamic and reliable cashier with proven expertise at Jhonny's Burgers, excelling in customer service and cash handling. Recognized for effectively resolving customer complaints and maintaining a pristine checkout area, contributing to a seamless shopping experience. Strong problem-solving skills and effective communication fostered team collaboration and enhanced operational efficiency.
Overview
1
1
year of professional experience
Work History
Cashier
jhonnys burgers
Riverside, CA
03.2025 - 11.2025
- Assisted customers over the phone regarding store operations, product information and order placement.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Resolved customer complaints professionally in accordance with company policy.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
Education
High School Diploma -
Martin Luther King Highschool
Riverside, CA05-2025
Skills
- Customer service
- Cash handling
- Stock management
- Problem solving
- Time management
- Team collaboration
- Reliability and punctuality
- Money handling
- Cash handling and management
- Basic math
- Effective communication
- Clear communication
Affiliations
- i spend my sundays voluenterring at my church as a waitress, ive been doing this for 3 years now
- i enjoy spending my free time at the gym near my house
Accomplishments
- a big accomplishment ive done is with my school i worked hard to be one of the chosen 3 in my entire highscool and i got to go to sacromento to advocate and speak to legislators
References
References available upon request.
Timeline
Cashier
jhonnys burgers
03.2025 - 11.2025
High School Diploma -
Martin Luther King Highschool
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