Serena Sarkissian
Allendale,MI
Summary
Goal oriented finance student at GVSU expected to graduate in 2026. Strong experience in sales and property management. Successfully generated over $90,000 in sales through door-to-door marketing, and managed a team of 5. Skilled in customer relations, payroll management, and achieving sales targets. Driven, organized, and committed to excellence.
Overview
2
2
years of professional experience
Work History
Leasing Manager
Waypoint Property Management
Allendale, US
08.2023 - Current
- Qualified prospects, negotiated leasing requirements, and completed paperwork.
- Developed and implemented leasing strategies to maximize occupancy rates.
- Provided excellent customer service by addressing tenant concerns promptly and professionally.
- Managed client databases by updating contact information regularly, as well as tracking leads generated from various marketing efforts.
- Entered daily data into Entrata Rental Software, including rental applications, cancellations, and lease renewals.
- Collaborated with property management teams to ensure seamless transitions for new tenants.
Branch Manager
Young Entrepreneurs Across America
Shelby Charter Township, US
04.2023 - 08.2023
- Achieved over $90,000 in sales independently through door-to-door marketing in my first year, as well as successfully closed approximately 44% of sales pitches.
- Led the entire sales process from initial contact to closing, demonstrating strong sales and customer engagement skills.
- Hired and managed a crew of 5 Student Painters, overseeing production from May to August.
- Overcame frequent challenges with a tenacious, level-headed mindset and expert knowledge of business operations.
- Fostered a positive work environment by promoting teamwork, collaboration, and employee development.
- Managed payroll for all employees, ensuring accurate and timely payments.
Education
Bachelor's degree - Finance
Grand Valley State University
Allendale, MI10.2024
Skills
- Communication Skills
- Microsoft Office
- Office Management
- Property Leasing
- CRM Software
- Property Management
Timeline
Leasing Manager
Waypoint Property Management
08.2023 - Current
Branch Manager
Young Entrepreneurs Across America
04.2023 - 08.2023
Bachelor's degree - Finance
Grand Valley State University
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