Serenity Cromartie
Braselton,GA
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable experiences across the board for all people. for customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
6
6
years of professional experience
Work History
Server
Phoenix Senior Living
04.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Sales Consultant
Girli Girl Boutique
12.2022 - Current
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Responded to in-person requests for information.
- Evaluated customer purchase requirements and recommended best-fit company offerings.
- Followed up with existing customers to provide additional support and address concerns.
Brand Ambassador
Forever 21, Babysitting
06.2022 - 10.2022
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
- Communicated product information with confidence and educated consumers about company.
Crew Member
Moe's Southwest Grill
05.2021 - 02.2022
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Assistant Teacher
Victory Church
07.2017 - 04.2020
- I worked with young children and helped them learn the word of God and the importance our faith is in Christianity.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student physical, mental, and social development using classroom games and activities.
- Worked with teachers to design lesson plans and coordinate activities for classes.
Education
12th Grade -
Cherokee Bluff High School
Braselton, GA05.2024
Skills
- Dining Customer Service
- Sales Expertise
- Customer Oversight
- Maintaining Clean Work Areas
- Food Preparation and Safety
- Cash Handling
- Customer Service
- Active listener
Additional Information
- Willing to relocate to: Braselton, GA - Flowery Br, GA, Authorized to work in the US for any employer
Timeline
Server
Phoenix Senior Living
04.2023 - Current
Sales Consultant
Girli Girl Boutique
12.2022 - Current
Brand Ambassador
Forever 21, Babysitting
06.2022 - 10.2022
Crew Member
Moe's Southwest Grill
05.2021 - 02.2022
Assistant Teacher
Victory Church
07.2017 - 04.2020
12th Grade -
Cherokee Bluff High School
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