Serenity Dutsch Martinez
Allentown
Summary
Attentive Restaurant Hostess skilled at monitoring restaurant activity, maintaining efficient seating and coordinating dining flow. Takes initiative to expedite service with welcoming atmosphere. Works closely with restaurant workers to uphold quality standards of service. Highly motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Restaurant Hostess
Cracker Barrell Old Country Store
Fogelsville
04.2023 - 03.2024
- Greeted and seated guests promptly upon arrival to ensure a welcoming atmosphere.
- Managed reservations and waitlists using restaurant scheduling software efficiently.
- Handled guest inquiries and concerns with professionalism and courtesy at all times.
- Collaborated with team members to enhance overall dining experience for customers.
- Monitored dining room flow to optimize seating arrangements during peak hours effectively.
- Provided support to new staff members by sharing knowledge of procedures and policies.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Performed opening and closing duties such as restocking supplies and cleaning work areas.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Accommodated guests with children and special needs to promote comfortable dining experience.
Education
High School Diploma -
Commonwealth Charter Academy
Allentown, PA06-2025
Skills
- Customer service
- Team collaboration
- Communication skills
- Reservation handling
- Task prioritization
- Waitlist management
- Friendly demeanor
Languages
Spanish
Native/ Bilingual
Affiliations
- Volunteer Camelot for Children, Working with children with disabilities
- Breast Cancer Walk 2024, Making Strides against Breast Cancer, Steelstacks Bethlehem PA
- Juneteenth 2024 Cedar Beach for Bennett Toyota tent
Accomplishments
- AVA Volleyball player
- Girls wrestling team, Parkland High School
References
References available upon request.
Timeline
Restaurant Hostess
Cracker Barrell Old Country Store
04.2023 - 03.2024
High School Diploma -
Commonwealth Charter Academy
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