Serenity Garcia
Reno,NV
Summary
Dynamic and dedicated professional with extensive experience in customer service at 7-Eleven. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in time management and warehouse operations, consistently ensuring efficient processes and a safe work environment. Committed to reliability and excellence in all tasks undertaken.
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
3
3
years of professional experience
Work History
Cashier
7-eleven Convenience Store
Riverview, FL
08.2024 - 11.2024
- Processed customer transactions accurately using point-of-sale system.
- Assisted customers by answering inquiries and providing product information.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Collaborated with team members to ensure efficient service during peak hours.
Package Handler
OnTrac
Reno, NV
06.2024 - 08.2024
- Operated conveyor systems to efficiently transport packages within facility.
- Sorted and organized packages for accurate distribution and shipping.
- Conducted quality checks to ensure package integrity before dispatch.
- Maintained clean and safe workspace following OSHA guidelines.
Nursing Assistant
Valley Senior Living
Grand Forks, ND
06.2022 - 02.2023
- Assisted patients with daily activities, ensuring comfort and safety during care procedures.
- Monitored vital signs and reported changes to nursing staff for timely intervention.
- Maintained patient records accurately, documenting observations and care provided.
- Supported the implementation of care plans by collaborating with healthcare team members.
Package Handler
FedEx
Grand Forks, ND
08.2022 - 01.2023
- Collaborated with team members to meet daily shipment goals.
- Monitored inventory levels and reported discrepancies to supervisors.
- Loaded and unloaded delivery trucks while adhering to safety standards.
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Assembled, sealed, and loaded packages into correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
Factory Worker
Randstad Staffing
Atlanta, GA
03.2022 - 05.2022
- Collaborated with team members to streamline production processes and enhance workflow efficiency.
- Monitored inventory levels and reported shortages to ensure uninterrupted production flow.
- Maintained a clean and organized workspace in accordance with company policies and health regulations.
- Demonstrated adaptability by quickly learning new equipment and techniques as required for different production stages.
Education
High School Diploma -
C.O Bastian
Caliente, NV04-2021
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Team collaboration
- Customer service excellence
- Reliability and punctuality
- Written and verbal communication
- Professionalism and courtesy
- Multitasking and organization
- Warehouse Experience
Timeline
Cashier
7-eleven Convenience Store
08.2024 - 11.2024
Package Handler
OnTrac
06.2024 - 08.2024
Package Handler
FedEx
08.2022 - 01.2023
Nursing Assistant
Valley Senior Living
06.2022 - 02.2023
Factory Worker
Randstad Staffing
03.2022 - 05.2022
High School Diploma -
C.O Bastian