Serge Pacome Ndri
West Haven,CT
Summary
Proven track record in enhancing customer satisfaction and streamlining operations, evidenced by roles at Mobil and Amazon Driver. Excelled in customer service and operational efficiency, significantly reducing order fulfillment errors. Demonstrates strong work ethic, empathy, and adeptness in customer assistance, alongside proficient use of tools and equipment for task optimization.
Overview
2
2
years of professional experience
Work History
Cashier
Mobil
2024.06 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Picker/Packer
Amazon Driver
2024.01 - 2024.02
- Sustained a clean and safe working environment by adhering to safety protocols and maintaining an organized workspace.
- Reduced order fulfillment errors by diligently following established protocols for picking, packing, and shipping procedures.
- Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
- Reduced packing time for orders by efficiently organizing and assembling packages in line with company standards.
Sheet Metal Worker
Lex Products
2023.01 - 2023.12
- Used rulers, squares and scribes to measure and mark dimensions and reference lines on materials.
- Fastened joints and seams together to assemble components into sheet metal products.
- Improved project efficiency by accurately measuring, cutting, and assembling sheet metal components.
- Enhanced workplace safety through proper use of tools and equipment during fabrication tasks.
Warehouse Worker
Walmart
2022.02 - 2022.12
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as [Number] pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Education
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
Languages
French
Native or Bilingual
Timeline
Cashier
Mobil
2024.06 - Current
Picker/Packer
Amazon Driver
2024.01 - 2024.02
Sheet Metal Worker
Lex Products
2023.01 - 2023.12
Warehouse Worker
Walmart
2022.02 - 2022.12
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