Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level banking position. Ready to help team achieve company goals as well multiple priorities with a positive attitude.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Front Desk Receptionist
Harisson Hall
Ocean City, MD
05.2021 - 10.2021
Confirmed important personal and payment information for compliance with security and payment card industry standards.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
Trained new team members on company procedures, customer service and issue resolution.
Bar Manager
Basbussa
Los Angeles, CA
01.2022 - 07.2022
Closed out cash register and prepared cashier report at close of business(100 doors hotel).
Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
Consulted with managers to organize special events and promotions.
Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
Maximized customer service by training staff, overseeing operations, and resolving issues.
Bartender
Members
Los Angeles, CA
08.2022 - Current
Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Built relationships with vendors to manage orders and negotiate costs.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Maintenance Technician
Harisson Hall
Ocean City, MD
05.2021 - 10.2021
Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
Monitored and documented work performance in maintenance logs in compliance with company guidelines.
Reported issues to property manager so effective resolutions could be put into place.
Driver
Uber
Los Angeles, CA
07.2022 - 09.2023
Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Communicated with customers to provide delivery updates and confirm delivery locations.
Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
VP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global GroupVP OF CREATIVE DEVELOPMENT/Lead Copywriter at Critical Content/SK Global Group