Sergio Castano
Indian Trail,NC
Summary
With a 20 year record of employment within different entities and businesses, ranging from service technician to warehousing to customer service. I consider my self an asset to any company due to my perseverance, well mannered character and autonomous nature. I have a proven track record of management and operations efficacy to assist or improve any employment opportunity.
Overview
16
16
years of professional experience
Work History
Office Assistant
Colour Republic
01.2021 - 05.2021
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Collaborated with various departments to complete assigned tasks.
- Performed various tasks using GPS software or equipment to accurately monitor and safe guard product and rental equipment.
Purchasing Agent
Mircom
06.2012 - 06.2015
- Record keeping of purchase orders to maintain a controlled flow of expenditures for budgets.
- Attended industry meetings to learn of regulatory changes and new products.
- Communicated with vendors regarding inventory needs and negotiated prices.
- Interacted with suppliers to schedule delivery times and resolve shipping errors.
Warehouse Manager
Mircom
06.2012 - 06.2015
- Audit and report inventory levels for accurate assessment of budgets and project planning.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Reviewed and negotiated pricing with vendors to optimize profit potential costs.
- Managed warehouse associates, monitoring work and ensuring safe use of warehouse equipment.
- Established warehouse practices and protocols.
- Kept up-to-date on latest federal and state safety regulations.
- Completed timely and accurate daily logs to keep internal reporting accurate and track material movement.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Communicated with other departments to complete multi million dollar projects.
Fire Equipment Technician
Mircom
06.2005 - 06.2012
- Knowledgeable about a multitude of fire prevention products.
- Performed frequent inspections of company equipment and corrected malfunctioning equipment.
- Installation of new fire equipment per regulatory jurisdiction.
- Emphasized features of products to highlight how they solve customer problems.
- Customer service for all equipment and regulatory questions.
- Collaborated with colleagues in many different departments to best serve customers.
- Assembled, tested and maintained company equipment for regulatory purposes.
- Maintained documentation of equipment maintenance tasks, new installations and repair procedures.
Education
Permit Holder -
State Of Florida Fire Equipment
Miami, Florida2013
High School Diploma -
Barabara Goleman Senior High
Miami, Florida2005
Skills
- Customer relations and service-ex: Direct sales, purchasing detail, project evaluation and planning
- Management experience in Warehouse and Field environment
- Strong work ethic
- Autonomous, self managed
- Forward planning and strategic thinking
- Problem solving and decision-making
- Attention to detail
- Computer proficient with experience in Accpac, Open office, Microsoft Office, CIN7, Emerson Logistics and Navisphere logistics
- Ecommerce and 3PL experience
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Office Assistant
Colour Republic
01.2021 - 05.2021
Purchasing Agent
Mircom
06.2012 - 06.2015
Warehouse Manager
Mircom
06.2012 - 06.2015
Fire Equipment Technician
Mircom
06.2005 - 06.2012
Permit Holder -
State Of Florida Fire Equipment
High School Diploma -
Barabara Goleman Senior High
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